Hotels4U.com left us stranded abroad

anteena1

thanx for all the replies especially Jamie Carter - very helpful. I now understand the process. i assumed they must have cancelled according to her name as they hadn't checked with the bank. I typed in all of my mums details as i can enter it a lot quicker than her. i did not use my details and her card as some have remarked on.
It was more the shock of being stranded and their dont care attitude and then ignoring my emails since we got back. In 40 years of travelling this is the first time its ever happened to us

Jamie_Carter

anteena1 wrote: »

thanx for all the replies especially Jamie Carter - very helpful. I now understand the process. i assumed they must have cancelled according to her name as they hadn't checked with the bank. I typed in all of my mums details as i can enter it a lot quicker than her. i did not use my details and her card as some have remarked on.
It was more the shock of being stranded and their dont care attitude and then ignoring my emails since we got back. In 40 years of travelling this is the first time its ever happened to us

Well it was a hard lesson to learn. But I bet in future you will check the details that you have entered with a fine toothed comb.

I've actually used these last minute holiday companies quite a few times. They put your package holiday together by finding flights and accommodation separately, and then putting them together as a package. But I've only had a problem once, when for some reason they hadn't booked me on the return flight with Fortuna Airways. However they quickly rectified this by putting us on a Thomson flight. And they even sent me a cheque to cover food, as it was included with Fortuna, but not Thomson. They also sent me a £100 voucher off my next holiday with them.

emweaver

wealdroam wrote: »

I know hindsight is wonderful, but I really cannot imagine a party of six people including two children and a pensioner going on holiday without a credit card.

Four* adults on a foreign holiday without a credit card between them... unbelievable.

Was it really luck that Barclays helped you, or was that part of your contingency planning?



*I know you said three adults in your original post, but I'm sure you meant to include the pensioner in that number.

Why can you not imagine it not everybody owns a credit card. Even when i did own a credit card I never once took it on holiday with me.

wealdroam

emweaver wrote: »

Why can you not imagine it not everybody owns a credit card.

I did not suggest that everybody owns a credit card, did I?

The OP told us there were four adults in the party, the likelyhood is that they owned at least one credit card between them, and indeed this was later confirmed.

emweaver wrote: »

Even when i did own a credit card I never once took it on holiday with me.

Well, I'll make the same suggestion to you.

In my opinion, it is always good to have some contingency funds available.
I'm sure you will agree that carrying around large amounts of cash is not a good idea.
The next best thing, again in my opinion, is a credit card, closely followed by a debit card.

anteena1

wealdroam wrote: »

The OP told us there were four adults in the party, the likelyhood is that they owned at least one credit card between them, and indeed this was later confirmed.

no i did not confirm we had a credit card between us, my mum used hers to book the holiday the rest of the adults dont have any. I had my debit card which covered me for £500 - i called that cash as its my money not the banks, i also had 100 euro cash.
Lol i'm very old school only 1 up from sleeping on my monies :rotfl:

wealdroam

anteena1 wrote: »

no i did not confirm we had a credit card between us...

Yes, and I said you confirmed that at least one credit card was owned by your party:

wealdroam wrote: »

The OP told us there were four adults in the party, the likelyhood is that they owned at least one credit card between them, and indeed this was later confirmed.

emweaver

wealdroam wrote: »

I did not suggest that everybody owns a credit card, did I?

The OP told us there were four adults in the party, the likelyhood is that they owned at least one credit card between them, and indeed this was later confirmed.


Well, I'll make the same suggestion to you.

In my opinion, it is always good to have some contingency funds available.
I'm sure you will agree that carrying around large amounts of cash is not a good idea.
The next best thing, again in my opinion, is a credit card, closely followed by a debit card.

Even if all the adults in my family went on holiday there would be no credit cards as neither of us own one.

wealdroam

emweaver wrote: »

Even if all the adults in my family went on holiday there would be no credit cards as neither of us own one.

Sorry, but I am really not sure what point you are trying to make.

nearlyrich

I am a bit confused here in my dictionary stranded means not being able to get back from somewhere... It seems you got to the hotel there was a booking but it had been cancelled because the cardholders bank suspected fraud. They couldn't tell you because the tel number was wrong. The hotel let you stay and sorted it out in the morning what is the problem?

anteena1

the problem was we could not pay the hotel costs, as we did not have enough money, i managed to get some money from barclays and paid the rest on our return to the UK