What will the new TSB mean for existing LLoyd's customers?

matttye

Uxb wrote: »

Not in this case
Lloyds have been ordered by the EU to sell of these branches with the accounts attached - they have no choice.
If they made it easy for the customers to merely opt back into Lloyds again the EU would go absolutly mad and stuff Lloyds with an umpteen hundred million pound fine.
You see if this did happen then the new owners would just end up with a load of buildings (the branches) and no accounts within them - so it would be totally unviable
So Lloyds are being very very careful indeed not to assist in any way at all customers who do want to opt back and are playing it totally straight down the line by treating such people as "new customers" to Lloyds.

Don't get me wrong, I'm not blaming Lloyds for it. Just saying the whole thing is stupid.

rb10

matttye wrote: »

Rather annoyingly the branch where I opened my account is moving to TSB, but the branch I usually use isn't. I'll have to start going to the new TSB branch which is out of the way and further from work.

Also annoying how, if I want to stay with Lloyds, I have to open a new account with them and migrate everything over. Shouldn't it be pain-free to stay with my current bank?

I use Santander for my main current account; just use Lloyds for my emergency account. It's the principal that bothers me though.

How often do you find a need to visit a Lloyds branch, given that you don't even bank with them?!

matttye

rb10 wrote: »

How often do you find a need to visit a Lloyds branch, given that you don't even bank with them?!

Not very, just complaining for the sake of complaining really

richardmk

Also, we can have 3 Vantage accounts with them and another 3 with BOS, does this mean we can have another 3 with the new TSB account

With TSB it is enhance not vantage!

dalesrider

Uxb wrote: »

Not in this case
Lloyds have been ordered by the EU to sell of these branches with the accounts attached - they have no choice.
If they made it easy for the customers to merely opt back into Lloyds again the EU would go absolutly mad and stuff Lloyds with an umpteen hundred million pound fine..

But once TSB becomes a bank in its own right.

Lloyds cannot stop people moving back....

That would be a breech of your human rights.... (well I'm sure someone could try it)
Another EU regulation :rotfl:

Brassedoff

Uxb wrote: »

Not in this case
Lloyds have been ordered by the EU to sell of these branches with the accounts attached - they have no choice.
If they made it easy for the customers to merely opt back into Lloyds again the EU would go absolutly mad and stuff Lloyds with an umpteen hundred million pound fine.
You see if this did happen then the new owners would just end up with a load of buildings (the branches) and no accounts within them - so it would be totally unviable
So Lloyds are being very very careful indeed not to assist in any way at all customers who do want to opt back and are playing it totally straight down the line by treating such people as "new customers" to Lloyds.

My bank manager came to see me last Friday. We were discussing the TSB thing and he told me that for a while they had a bank within a bank in preparation for the CO-OP deal. When that feel through the next move was to re-create the TSB. He told me on one weekend in a few weeks all the branches will take their new identity.

I specifically asked that if I were in one of the branches that were to move and I had been happy with Lloyds for the past 20 years how could they make me move. He told me that they cannot and I would simply fill in the no part of the letter. I would be moved to the nearest Lioys bank to me.

He said they were expecting over 10% of the customers earmarked to move to actually want to stay.

So the Lloyds Bank Business Mangers, someone quite senior and having 15 years as my manager has either got it wrong, or people, as usual speculate for the hell of it?

rb10

Brassedoff wrote: »

He told me that they cannot and I would simply fill in the no part of the letter. I would be moved to the nearest Lioys bank to me.

Just so you are clear, it's not quite as simple as this.

If you want your account to be with Lloyds, you'll have to close your existing account and open a new one. This means a new account number, transferring DDs, etc.

It's the same process as moving to another bank (which in effect, it is).

opinions4u

I hope the new TSB can be more innovative than Lloyds.

Lloyds is a bit ... well, dull.

They seem to have spent four years sending Halifax backwards in time and now seem to be trying to recreate the various bits of functionality they took away.

EarthBoy

Brassedoff wrote: »

He told me that they cannot and I would simply fill in the no part of the letter. I would be moved to the nearest Lioys bank to me.

Which letter was that then? I can't speak for business customers, as in your case, but personal account customers haven't been sent any letter with a "no" part on it. They've just been told they are moving, and that's that.

central

My branch is becoming a TSB.

Now when I log out of Lloyds online, the tab heading is now "TSB - Logged off"