What will the new TSB mean for existing LLoyd's customers?

liamcov

I'm with Lloyd's now with 2 accounts, how do I know if they are moving me to TSB or not and if so can I opt out?

Also, we can have 3 Vantage accounts with them and another 3 with BOS, does this mean we can have another 3 with the new TSB account?

EarthBoy

You should already know whether you are being moved to TSB or not, because they have written to all customers to tell them. If you can't remember what your letter said, you can check whether your branch is moving on the branch checker on the Lloyds TSB website:

http://www.lloydstsbtransfer.com/search/

dr_adidas01

liamcov wrote: »

I'm with Lloyd's now with 2 accounts, how do I know if they are moving me to TSB or not and if so can I opt out?

Also, we can have 3 Vantage accounts with them and another 3 with BOS, does this mean we can have another 3 with the new TSB account?

Have you received any letters from Lloyds TSB telling you that your accounts will be transferred to the new TSB bank?

Based on your question above I'm guessing that your not one of the customers that are being transferred to TSB. You won't be effected by this if this is the case.

As we understand it TSB will be offering the same accounts for the moment that Lloyds do, however they have stated that this will change at some point in the future.

So for the moment you could open 3 vantage accounts with TSB if they let you.

TriathNanEilean

I'm one of the movers. As far as I'm aware the new TSB will be a new bank and so it will be up to it what it does in the future with its accounts & services; nothing that Lloyds do now can commit it. To begin with (some months?) I expect their accounts will operate as before but after that ...?

So we'll just have to wait and see.

liamcov

No letters received, how did they decide which customers then?

When is the TSB bank accepting new customers is it the 9 Sep date when online banking starts?

pqrdef

liamcov wrote: »

No letters received, how did they decide which customers then?

Check your address. Supposedly they sent a letter and a brochure to all LTSB customers. There were different versions depending on whether you were being migrated, or not, or both.

They chose a bunch of sort codes to sell off. If yours is one of them, your account goes. If not, not. No exceptions are possible. If you don't want to go with the flow, it's a question of opening new accounts.

liamcov wrote: »

When is the TSB bank accepting new customers is it the 9 Sep date when online banking starts?

If you aren't slated to move to TSB, you can open a TSB account by phoning the TSB customer service number on the new website.

Uxb

To the OP
Google "Verde branch list"
you will get various sites which will tell you which branches were being transferred into Project Verde by Lloyds which subsequently became the new TSB brand
All customer accounts within those branches are being transferred also move over.

My branch is NOT being transferred and as another poster says above I got a circular/letter telling me so a few months ago.

liamcov

I'm not with a particular branch though all my accounts were opened online.

matttye

Rather annoyingly the branch where I opened my account is moving to TSB, but the branch I usually use isn't. I'll have to start going to the new TSB branch which is out of the way and further from work.

Also annoying how, if I want to stay with Lloyds, I have to open a new account with them and migrate everything over. Shouldn't it be pain-free to stay with my current bank?

I use Santander for my main current account; just use Lloyds for my emergency account. It's the principal that bothers me though.

ColdIron

liamcov wrote: »

I'm not with a particular branch though all my accounts were opened online.

When I opened an account with Lloyds online I still had to nominate a branch. Try your details in this link and see what turns up
http://www.postcodeanywhere.co.uk/demos/bankvalidator.aspx

Uxb

matttye wrote: »

Also annoying how, if I want to stay with Lloyds, I have to open a new account with them and migrate everything over. Shouldn't it be pain-free to stay with my current bank?

Not in this case
Lloyds have been ordered by the EU to sell of these branches with the accounts attached - they have no choice.
If they made it easy for the customers to merely opt back into Lloyds again the EU would go absolutly mad and stuff Lloyds with an umpteen hundred million pound fine.
You see if this did happen then the new owners would just end up with a load of buildings (the branches) and no accounts within them - so it would be totally unviable
So Lloyds are being very very careful indeed not to assist in any way at all customers who do want to opt back and are playing it totally straight down the line by treating such people as "new customers" to Lloyds.