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Comments

  • redagila
    redagila Posts: 6,425 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    aninymoose wrote: »
    Just received my first training pack since being invited back after my 6 month holiday and it looks like Mr WH has left. I now have to send to Mrs JS.


    Well, I have 2 to send to Mr WH this week - wonder if they will redirect to him!
  • redagila wrote: »
    Well, I have 2 to send to Mr WH this week - wonder if they will redirect to him!

    Ooh maybe they've given him an assistant with all the new panellists they are taking on.
  • mr662
    mr662 Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Got next weeks posting pack today and still not stamps (feb) like others have mentioned.

    Maybe they will start to send the stamps for the month they are for rather then in advance?
  • Kirri
    Kirri Posts: 6,184 Forumite
    Part of the Furniture Combo Breaker
    aninymoose wrote: »
    Just received my first training pack since being invited back after my 6 month holiday and it looks like Mr WH has left. I now have to send to Mrs JS.

    Oh no, it won't be the same!
    mr662 wrote: »

    Maybe they will start to send the stamps for the month they are for rather then in advance?

    I'd prefer it if they did, would make it easier to remember we have them..
  • duloch
    duloch Posts: 396 Forumite
    lulugirl wrote: »
    Hi Bit new to all this but for thurs & Fri this week im being asked to add certain smarts to letters. The thing is, I havent got the smart numbers they are asking me to include.

    I have other smarts not allocated do I just use them instead?

    Very new as well just posted the first two letters now I have a package for next week asking for a smart but I don't have any. Do these smarts get sent to me separately or maybe I've not looked in the envelope properly? Thanks
  • I have to post my first training items next week and both indicate that smarts are to be inserted but none have been supplied. I read the training info which arrived by email about the same time the training items arrived, and it appears that smarts are not supplied until the end of the training period. I would guess that they have only indicated that smarts are to be inserted so we can see where on the documentation we should expect to see it.

    I am sure some of the more experienced panellists will tell us if I am wrong.
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    duloch wrote: »
    Very new as well just posted the first two letters now I have a package for next week asking for a smart but I don't have any. Do these smarts get sent to me separately or maybe I've not looked in the envelope properly? Thanks

    Are you "in training", that is sending things to the West Bromwich address, or have you begun the survey proper where you send things to other panelists (private individuals or companies)?
  • duloch
    duloch Posts: 396 Forumite
    Are you "in training", that is sending things to the West Bromwich address, or have you begun the survey proper where you send things to other panelists (private individuals or companies)?

    Yes in training, this is the second package I've been sent.
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    BrianS2014 wrote: »
    I have to post my first training items next week and both indicate that smarts are to be inserted but none have been supplied. I read the training info which arrived by email about the same time the training items arrived, and it appears that smarts are not supplied until the end of the training period. I would guess that they have only indicated that smarts are to be inserted so we can see where on the documentation we should expect to see it.

    I am sure some of the more experienced panellists will tell us if I am wrong.

    Those of us who have been on the survey for a longer time never had to send Smarts with items when we were in training. It may be that they have improved their training to make it a little more realistic to what is actually required in the future. Just as likely, if not more so, that TNS have just made a mistake.

    Is the instruction to insert a smart appearing on the paper schedule or online or in both places?
  • duloch
    duloch Posts: 396 Forumite
    BrianS2014 wrote: »
    I have to post my first training items next week and both indicate that smarts are to be inserted but none have been supplied. I read the training info which arrived by email about the same time the training items arrived, and it appears that smarts are not supplied until the end of the training period. I would guess that they have only indicated that smarts are to be inserted so we can see where on the documentation we should expect to see it.

    I am sure some of the more experienced panellists will tell us if I am wrong.

    Aw that makes sense, thank you
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