Sky to be cancelled 19th aug - no retention call yet!?

advice_please_2

I was hoping retentions to call but nothing yet!

socmwils23

Let the cancellation go through and you will start receiving progressively better offers to return.

The bonus to doing this is you may just realise you don't want/need sky as much as you thought you did.

advice_please_2

Kurtis_Blue wrote: »

Doesn't always happen, I cancelled in Jan, no phone calls, no mail, no nothing.

What did you do?

socmwils23

i have been gone over a year now and still get mail through every month with offers from 25% to 75% off over 6 to 12 months.

Unlikely to ever go back though as don't miss it at all.

blackcherry29

I cancelled today and they didn't even try to stop me. We're taking out a half price deal in my partners name. Sky seem to favour new customers.

kellyt86

I've been with sky for over 5 years and everytime I threaten to cancel they offer me a deal to stay and usually without tying me in for another year.

I have tv (entertainment extra), sky BB, sky phone.

In July my year of £9 off line rental came to end but as was planning on moving didn't contact sky immediately.

Last week called to book my home move and ask for better deal whilst upgrading to fibre BB. I told them talk talk are offering X (giving specific details). Sky are now doing home move, upgrading to fibre BB and giving me £6.50 off TV every month and free line rental for a year (saving over £20 a month), although I'm now tied in for 12 months.

It pays to ask directly in my opinion, I usually say I'm thinking of leaving as TT/VM are offering me X and was calling to see if sky can do anything. I usually get put straight through to retentions... Worked for last 3 years! :-)

advice_please_2

blackcherry29 wrote: »

I cancelled today and they didn't even try to stop me. We're taking out a half price deal in my partners name. Sky seem to favour new customers.

Where have you seen half price deals for new customers at the moment?

I've read sometimes they won't apply offers even in different names as they do accounts by house?

advice_please_2

I did get an offer to stay but it was like a fiver savings

poppasmurf_bewdley

advice_please wrote: »

I did get an offer to stay but it was like a fiver savings

Well, even that's better than a slap in the eye with a wet kipper. It's £60 a year off. Or one month free on a years Sky World package.

Gratis

blackcherry29 wrote: »

I cancelled today and they didn't even try to stop me. We're taking out a half price deal in my partners name. Sky seem to favour new customers.

Has it not struck you that if Sky actually permitted people to do this, its entire customer base of 10.3 million would do just that every year and re-subscribe at a discount (along with a Quidco/TopCashBack discount and those mythical M&S vouchers that never arrive)?

That’s why Sky doesn’t permit it. And why Sky won’t let you do it.

A household has to go Sky-free for a year to qualify for a new subscription.

Your partner would have to convince Sky that you have moved out of the property and that s/he is new to it. Which Sky can check (and does) with a mouse-click to disprove, from any number of sources whenever a new application hits its database.

But, of course, Sky won't reject your partner's application until it has first got some money out of him/her. Money which it will cling on to.

It’s also an offence, for which you could be prosecuted. You’d both be obtaining pecuniary advantage by deception. And a criminal record is not a helpful thing to acquire. Try getting insurance, for example, if you have a conviction for fraud.

Whatever you may think of Sky, don’t ever make the mistake of believing it’s stupid. It’s probably the smartest, trickiest and most devious company you’ll ever encounter in your entire lifetime.

And, of that, Sky is extremely proud.


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poppasmurf_bewdley wrote: »

Well, even that's better than a slap in the eye with a wet kipper. It's £60 a year off. Or one month free on a years Sky World package.

advice_please wrote: »

I did get an offer to stay but it was like a fiver savings

The OP didn’t write that the offer received was £5 a month – for a year.

poppasmurf_bewdley

Gratis wrote: »

.

The OP didn’t write that the offer received was £5 a month – for a year.

He didn't say it wasn't either.