Parking Eye--Crown Wharf walsall

Coupon-mad

Those two threads were a start - but only the tip of the iceberg of advice you can find if you read more threads. There's MUCH more than that posted as POPLA appeal information and examples:

https://forums.moneysavingexpert.com/discussion/comment/62180281#Comment_62180281

https://forums.moneysavingexpert.com/discussion/comment/62523345#Comment_62523345

But you are jumping the gun; PE may not reject your appeal if you sent them copies of your receipts. If you didn't and you do have receipts or another proof of patronage, then take a copy and send it off in the post with a clear covering letter, as further evidence (or email it to them explaining it should be added to your previous appeal).

Also don't wait to be 'rejected'! Instead, choose to get their clients to reject the charge! Complain to Crown Wharf assertively, lots of successes reported by people making a noise about these customer-unfriendly fake PCN scam protection rackets, to the hands that feed the PPCs:

https://forums.moneysavingexpert.com/discussion/comment/62837690#Comment_62837690

The contract details of whoever runs any Retail Park are easily found on Google; look for any local newspaper mentioning the place and/or any advertising retail sites and/or any PDF leaflets that pop up when you do a Google search of the place name. Also do Crown Wharf have a facebook page? Post a complaint comment for all to see, they won't want it left ignored/unresolved, IMHO.

Get complaining! Ashilda could do the same to get it cancelled right now & avoid a court case, but ashilda needs to stick to ONE of his/her four threads!!

joshdommarc

Thanks coupon mad.
I did complain to tk maxx head office but they replied saying its out of their control as its the land owner thay hire PE

Stroma

Have you found out who this landowner is? Ask TK Maxx for it, If its a retail park then google the name to see if you can dig that out. If its a single shop then they are probably either lying or are the leaseholder who has a lot of say on what happens at this car park.

Stroma

Okay first hit on a google search revealed this

http://www.crownwharfshoppingpark.co.uk/contact/index.html

joshdommarc

Thanks stroma
Should I write to both to try and get pcn cancelled?

Also my original appeal to PE I didn't send them any receipts as I have lost them. I only got my bank statement to prove I did spend money at various retailers on crown wharf shopping park

Ta guys.

Stroma

Yes don't just rely on parking eye, always go for the companies who engage them or own the land, the managing agents as well, google their names and get an email address for this if you can.

I suggest going at this from as many fronts as you can, if you use bank statements redact everything apart from the transactions from the shops in question, also complain to the other retailers via email, spread it as far and wide as possible.

joshdommarc

Thanks stroma
Do I do do a soft appeal to those 2 companies that you've found for me or a full popla style appeal

Stroma

Just go for mitigating circumstances, I was shopping, here is the proof of it. Inform your agents to cancel this unlawful penalty charge by them

Coupon-mad

joshdommarc wrote: »

Thanks stroma
Do I do do a soft appeal to those 2 companies that you've found for me or a full popla style appeal

You are NOT 'appealing' to the landowner, you are complaining in writing about their agent and proving yourself as a customer who is minded never to return. Look at the examples in the last thread I linked above, no-one appealed! You should be polite but firm about the matter.

But be aware that once you have your POPLA code, your POPLA appeal comes first as it is strictly time-bound and if you go outside 28 days you will get it chucked out. So if the POPLA code arrives before you have resolved the complaint with the powers-that-be who contracted them there, concentrate on the POPLA appeal first.

See this thread, where a newbie has drawn up their own detailed POPLA appeal from simply doing some homework, reading links the same as already given to you:

https://forums.moneysavingexpert.com/discussion/4689541

and in this one (although a disability issue so not the same as yours) you can see I have suggested get the POPLA appeal in and then deliberately WAIT for the PPC to have to send their crappy 'evidence pack' to you, THEN take your revenge by complaining to the Retail Park owner/managing agent, very strongly, in writing:

https://forums.moneysavingexpert.com/discussion/comment/62879997#Comment_62879997

So let's see your POPLA draft in due course; spend a few days on it when you get the POPLA code and rejection letter (you are not there yet are you?).

joshdommarc

Thanks coupon mad again.
I'm not at the popla stage yet as my email appeal to PE was only 10 days ago.
I was only planning ahead as I'm sure PE will refuse it so was just anticipating on what to write to popla.

I will email land owner and shopping management tonite as per stromavadvice

Thanks guys