driving licence web side

lumja

My son turned 17y and we were talking about geting his provisional driving licence,I went to post office I got the form and about payment 50 you have to send check which I dont have or postal orders extra 6 pounds which I thought is to much and I went online I was thinking to pay by card,I went to driving licence web-side I applayed I payed 50,than I got a massage that they are processing my app.and happy thinking that I saved 6pounds,than letter comes by post the form which I got they want a pic.and 50 pounds,what!! I call DVLA and they told me tha is not a DVLA web-side but some other company which they check and send for me!! aww I got mad,what they checking and what they doing that I can't do my self??? Im so angry can I get my money back?
help please

OlliesDad

lumja wrote: »

My son turned 17y and we were talking about geting his provisional driving licence,I went to post office I got the form and about payment 50 you have to send check which I dont have or postal orders extra 6 pounds which I thought is to much and I went online I was thinking to pay by card,I went to driving licence web-side I applayed I payed 50,than I got a massage that they are processing my app.and happy thinking that I saved 6pounds,than letter comes by post the form which I got they want a pic.and 50 pounds,what!! I call DVLA and they told me tha is not a DVLA web-side but some other company which they check and send for me!! aww I got mad,what they checking and what they doing that I can't do my self??? Im so angry can I get my money back?
help please

What is the name of the website?

Normally there are warnings on the homepage that they are not the official DVLA page and all you are paying for is a checking service. There are similar sites for passport applications.

It is unlikely you will get your money back, however there is no harm in asking.

dalesrider

lumja wrote: »

Im so angry can I get my money back?
help please

In a word NO.

Your only hope is to go back to the company and ask for a refund.

In future when searching on google....

IGNORE the sites that have the darker background. These are "Ad related to".

These sites always have something like this on them...

Neither CVL nor https://www.drivinglicence.uk.com are affiliated or associated with the Driver and Vehicle Licensing Agency (DVLA), any official government entities or any official body, trade or organisation. Applications for the Driver and Vehicle Licensing Agency (DVLA) services may be submitted directly through the Driver and Vehicle Licensing Agency (DVLA) website http://www.dft.gov.uk/dvla where there may or may not be a charge.

earthstorm

dalesrider wrote: »

IGNORE the sites that have the darker background. These are "Ad related to".

I agree, I am amazed at how many people start threads on here because they go to the first link in google. i think the the prime example and most common one is the EHIC (European Health Insurance Card‎)as the 3 top ones are ads where then charge, but directly below then shows the NHS one which says apply for a FREE Ehic card

InsideInsurance

It's verging on a scam but generally legal.

You can try the merchant for a refund or your card issuer for a chargeback but both are fairly likely to say no.

For anything governmental you should expect the site to have a .gov.uk (or .nhs.uk for EHIC) domain extension. Anything else is likely to be a company hoping you confuse them for the genuine article

earthstorm

The are legal as they are just paid google for the ads spots and will say they are not the official site or affiliated to the site. you are paying them to do the work on your behalf

(i.e. EHIC i think that first one charges £24, you giove them your details and they will then go onto the NHS site and complete your details so the NHS will send you the card direct) Not a scam or illegal as even the NHS site says you may go on other sites and be charged.

my brother got caught out by paying for his EHIC card ( NUMPTY)

lumja

OlliesDad wrote: »

What is the name of the website?

Normally there are warnings on the homepage that they are not the official DVLA page and all you are paying for is a checking service. There are similar sites for passport applications.

It is unlikely you will get your money back, however there is no harm in asking.

drivinglicence.com
silly of me if only I can slap my self!

earthstorm

lumja wrote: »

drivinglicence.com
silly of me if only I can slap my self!

well that site is just a holding page and nothing to place any orders

lumja

AAwwWw I'm so angry with my self! tryed to save 6 pounds lost extra 44 more now again I have to get postal orders!!!
thanks everybody

Sazzarella

Probably means www.drivinglicence.uk.com.

Its the first Ad that pops up when you Google 'Driving Licence'.

earthstorm

Sazzarella wrote: »

Probably means www.drivinglicence.uk.com.

Its the first Ad that pops up when you Google 'Driving Licence'.

yes and then whats the first thing that hits you on that page

• Apply for, renew or change your driving licence online, safely and securely. Our online service provides a complete checking service and this service will fill out the form on your behalf and send it to you.
• We are not affiliated with DVLA, the UK government or any official body. The checking service we provide can be obtained from a DVLA office directly at a reduced fee or you can apply without a checking service where there will be no checking fee payable.

so it is 100% clear they are not the official site