Partial Refund Query & 6 year claim

Jakg

I think the retailer has been MORE than reasonable.

Shows you what they get for doing so...

mattyprice4004

So they actually make a good offer and then get someone being unreasonable and kicking up a fuss for good reason?
If you're reading this currys, good on you... but I think given how ungrateful some people are I'd not be as generous next time!

Money-Saving-King

duck1978 wrote: »

I have also sent a letter to my CC company under section 75 but not holding me breath

Omg I can't believe you've gone that far, you're being way unreasonable here.

Even ThumbRemote doesn't agree and that is saying something!

arcon5

Assuming linear depreciation that is. Many consumer electronics will loose significant portions of its value in the first year or two. Then by year 4 have a poultry resale value.

This figure looks very generous to me.
Some retailers may have even sought out the average price of a similar age set and offered that amount.

bod1467

Depreciation already covered in post #13.

PS - it's paltry not poultry. (Unless you really DO mean chickens, turkeys etc.)

(Sorry - couldn't resist. Just pulling your leg).

somethingcorporate

Arcon makes a great point - electronics would almost never depreciate in a linear fashion, they are like cars. Worth a hell of a lot less as soon as someone owns it!

duck1978

Right guys,

I have gone for that offer, I was just trying to gauge an opinion.

As for people who think I'm being unreasonable or the retailer is being more than fair from a few paragraphs I have written about a particular point and not the service in a whole I received.

As for an offer I think is fair, I think I was right in thinking a TV should last 10 years, why wouldn't it. I own 3 tv's that have surpassed 7 years and one of them is 15 years old. My father inlaws Toshiba was over 15 years too when he replaced it, not for a fault but he wanted a new one. Why would a TV of £200 be any inferior to a TV that is £3500. Would you just assume it would not last aslong. If you have a Samsung that is £500 and they sell some for £4000 why would my Samsung not last as long

bod1467

Design? Materials? Production processes?

Whilst it's not an absolute, the old adage of "you get what you pay for" generally holds true. Something almost 10x the price of a similar type of item (TVs in this case) will be expected to last much longer than the cheaper item.

That doesn't mean the cheaper item is expected to fail quickly, just that you shouldn't expect both items to have the same life span.