New Customer Sky offer - free Samsung Galaxy Tab 3

buba2006

So I've noticed that Sky are now offering new customers a Samsung Galaxy Tab 3 for £49 if they take up the movies/sports package.

This agrues me when i have been a sky customer for over 10 years and recently had my subscription increased. Is it worth phoning them up to see if i could get the offer even though i've had the movies and sports for longer than i can remember.

Has anyone had any success getting this offer but not being eligiable?

Samsung GALAXY Tablet Offer: The Samsung GALAXY Tab 3 offer is available to new customers joining Sky TV with the Entertainment Bundle with Sports and/or Movies on a 12 month contract. Only available online and via selected direct channels (at the discretion of Sky). One tablet per household. Availability subject to stock. Your tablet will be dispatched, within 5 working days of activating your TV service, to the address provided when joining Sky (delivery will ordinarily take up to 1 working day but is outside of the control of Sky). Tablets must be signed for on delivery. Not available with any other TV offer. See sky.com/tablet for further terms.

Kite2010

Best way to deal with sky is to phone up, threatening to cancel.

They might not give a good deal straight away, but you will get deals in the 31 day notice period.

Gratis

Kite2010 wrote: »

Best way to deal with sky is to phone up, threatening to cancel.

They might not give a good deal straight away, but you will get deals in the 31 day notice period.

Please stop posting this advice: it isn't true.


Firstly, the way to obtain a favour (such as a discount) from people is to be nice to them, not to "threaten" them with things. Sky staff are human: they try to help folk who are nice to them and don't like those who try to bully or intimidate them. Threaten Sky? You? Dream on! You're way out of your league. You haven't got the clout to threaten Sky: it's got billions and it makes billions. Sky has 10.3 million subscribers: it doesn't need you. To Sky you're just a minnow, so poor you can't even afford its tariffs. It's you who needs Sky to give you a discount. And the way to get one is to be a nice minnow, not an aggressive minnow, more trouble than you're worth putting up with.


Secondly, it's incorrect to state baldly that "you will get deals in the 31 day notice period." That may have been your own experience but it's by no means universally true. You're misleading people: some do get offered deals but others don't.

When you tell people that it's safe to cancel because they will get offered a deal during the cancellation period you're not warning them that they may indeed not hear from Sky at all and instead simply get cut off after 31 days.

Then they come back here in shock, asking what to do next, and somebody else has to clear up the mess you've created.

Complacency is particularly dangerous now, because if anyone has been subscribing to the HD pack (with free Formula One channel) and they do get cut off, they won't be able to get that back by rejoining.

The advice you're giving is irresponsible and could cost others serious money. So, please, temper it with some caution.

poppasmurf_bewdley

Gratis wrote: »

Please

When you tell people that it's safe to cancel because they will get offered a deal during the cancellation period you're not warning them that they may indeed not hear from Sky at all and instead simply get cut off after 31 days.

Then they come back here in shock, asking what to do next, and somebody else has to clear up the mess you've created.

Hardly a mess! Hardly something to be shocked by! Anybody in the situation you describe would only have to ring Sky and ask to restart their subscription. They may lose half a day's viewing but that is all. They're not going to be blacklisted by all TV companies for ever and a day.

Gratis

poppasmurf_bewdley wrote: »

Hardly a mess! Hardly something to be shocked by! Anybody in the situation you describe would only have to ring Sky and ask to restart their subscription. They may lose half a day's viewing but that is all. They're not going to be blacklisted by all TV companies for ever and a day.

They’ll get one Hell of a shock if they’re on “Entertainment” and HD for £31.75 a month and they trust the advice of Kite2010, ring Sky and “threaten” to cancel (in practice, do cancel), wait for the promised “deal” to come during the 31 day notice period and instead simply get cut off on Day 31.

… and then they call Sky to get reconnected:

“Pardon? Someone called Kite2010 on Money Saving Expert had assured you that you’d be offered a deal to stay but you weren’t and now you’ve been cut off?”

< Cue hoots of laughter in the background >

“Well, I’m afraid you can’t trust the idiots on there. Some of us even troll on that forum ourselves, for fun. We take care to be illiterate, so we blend in, and then post misleading information in order sucker people. ‘Toxic’ thinks it’s a great idea. Why else do you think Sky would ever have anything to do with those b@st@rds at MSE? It gives us credibility. They’ve cost us a fortune, telling people how to manipulate discounts out of us. We have to fight back.”

< Much giggling. Eventually gets back to a serious voice >

“Right, let’s look at this. Yep, we’ve got you royally shafted now.

You could have “Entertainment” back but it wouldn’t be in HD. You’ve lost your HD Pack forever. And, with that, of course, went your free access to the Formula One channel. Forever.

If you want the Entertainment channels in HD, you’ll now have to subscribe to the new “Entertainment Extra Plus” pack. It’s only £32 a month.

Pardon?

Yes, that would be on a new contract with a minimum term of 12 months. Oh yes! No discounts with that.

Pardon?

No. it wouldn’t give you access to the Formula One channel. So, you’ll now have to subscribe to the Sports channels as well, to get that back. It’s just an extra £22 a month.

Pardon?

Yes that is an extra £264 a year.

Pardon?

No, that wouldn’t be in HD. it would be in SD. But to add HD to the Sports pack (including F1) would only be an additional £5.25 a month on top. That's not a lot, is it?

Pardon?

Yes that is an extra £63 a year.

So, shall I go ahead and sign you up for all that? It only takes a moment."

< Sound of a crash at the end of the ‘phone >

"Are you still there?

Pardon?

You just fell off your chair? Was it on to your Sky box? We could sell you a new one of those.

No, I’ve never heard of somebody called poppasmurf_bewdlley on MSE. Let me check the list. No, he’s not one of our stooges: he must be somebody who just gets things wrong. We probably post Thanks for him, to keep him going.

Pardon?

He told you that you only have to ring Sky and ask to restart your subscription and you can go back to what you had before? No way. He's talking out of his little blue backside.

If you terminate the HD pack for one second you lose it forever. Along with its free Formula One.

< Aside> “Hey guys, stop laughing or I'll turn off the speaker. Can you put on the Sky Anthem for me?” >

Right, then. I've taken what you said as a yes and signed you up for your new package. You can forget about any discounts for a year; you're now locked back in. 'Bye!"

< In the background, the Sky Anthem starts >



Mirrors on the ceiling,
The pink champagne on ice
And she said "We are all just prisoners here, of our own device"

And in the master's chambers,
They gathered for the feast
They stab it with their steely knives,
But they just can't kill the beast

Last thing I remember, I was
Running for the door
I had to find the passage back
To the place I was before

"Relax," said the night man,
"We are programmed to receive.
You can check-out any time you like,
But you can never leave..."

poppasmurf_bewdley

That's the risk you take when cancelling. I took the risk in May and got Sky World plus HD for a year for £35pm with no 12 month contract, making this my third 'deal' in three years. If I'd listened to you, I'd be paying about £65pm and over the last three years probably be about £700 out of pocket.

Risk is different to mess and shock. We all have to take a risk some time.

Gratis

poppasmurf_bewdley wrote: »

That's the risk you take when cancelling. I took the risk in May and got Sky World plus HD for a year for £35pm with no 12 month contract, making this my third 'deal' in three years. If I'd listened to you, I'd be paying about £65pm and over the last three years probably be about £700 out of pocket.

Risk is different to mess and shock. We all have to take a risk some time.

The scenario you cite is incorrect and misleads people. The subscriber would not “lose half a days viewing but that is all.” The subscriber would lose the HD pack and not be allowed to re-subscribe to it.

I don’t think you can ever have understood the advice I have posted.

I followed it myself and we are currently on our fourth successive 12 month 50% discount in four years.

We pay £21 a month (including HD) with free F1 and are on a one-month-roller.

I took no risks – I am quite prepared to live without Sky and I proved that to them.

Perhaps you should risk getting a sense of humour implant?

poppasmurf_bewdley

Gratis wrote: »

The scenario you cite is incorrect and misleads people. The subscriber would not “lose half a days viewing but that is all.” The subscriber would lose the HD pack and not be allowed to re-subscribe to it.

I don’t think you can ever have understood the advice I have posted.

I followed it myself and we are currently on our fourth successive 12 month 50% discount in four years.

We pay £21 a month (including HD) with free F1 and are on a one-month-roller.

I took no risks – I am quite prepared to live without Sky and I proved that to them.

Perhaps you should risk getting a sense of humour implant?

So what you are saying is: I've got my 50% discount, but don't try and get one yourself. Nice.

VisionMan

poppasmurf_bewdley wrote: »

So what you are saying is: I've got my 50% discount, but don't try and get one yourself. Nice.

No. Thats not what he (Gratis) said at all.

VisionMan

Never mind a Galaxy tab 3. Has anyone seen this offer for Virgin Media customers?

Join Sky TV with The Sports Bundle and get credits for BT Sport 1&2 and ESPN for 12 months worth £159 - as well as a free 2TB box and 12 months free unlimited broadband


Believe in better? Nah, believe in worried.

http://exclusive-offers.sky.com/?display=true&DCMP=bac-acquisition_100296545_55195692_273916748&dfaid=1

poppasmurf_bewdley

Maybe the Trolls from $ky and Illiterate Ones that Gratis mentioned in his post are out tonight, warning people not to try and get a discount from $ky.

(I've used the $ky instead of Sky as for some reason it seems to get under the skin of $ky Trolls).