Can a retailer renege on a recommend a friend voucher?

pka_2

Not sure on the legal side of things, however being as it is for a hairdressers, i'd be too scared to pressure them in to anything in case my cut colour and dry went inexplicably wrong somehow :eek:

ThumbRemote

pka wrote: »

Not sure on the legal side of things, however being as it is for a hairdressers, i'd be too scared to pressure them in to anything in case my cut colour and dry went inexplicably wrong somehow :eek:

Your hairdresser today is a new employee, by the name of Sweeney Todd....

Looksguywalker

ThumbRemote wrote: »

Your hairdresser today is a new employee, by the name of Sweeney Todd....

Stick to being grumpy...you do it so well. Humour is not your forte.

geordieracer

This earthstorm dude doesnt like being wrong does he.

ThumbRemote

Looksguywalker wrote: »

Stick to being grumpy...you do it so well. Humour is not your forte.

Love you too, darling.

Hall66

earthstorm wrote: »

If ts printed on the voucher then its part of the TOS and accepted by you once you accept the voucher.

As long as it states they can revoke the offer/voucher at anytime then they have done nothing wrong.

Now i will no longer reply to TROLLS that just want an argument

This is the first time I have used this forum to ask for advice and quite frankly I am very surprised that earthstorm continues to be a member if this is the behaviour.

You have not read my initial question properly and if you have, you have clearly not understood it like the other helpful people, particularly the kind person who provided the link to the OFT which is just what I needed.

For clarity, not that it really matters anymore, I made no mention of the salon being part of a national chain because it isn't. There is no mention on the voucher of them being able to revoke it at anytime, if there had have been, I wouldn't have wasted anyone's time. I simply have a voucher that says 50% off my next VISIT if I recommend a friend. I've recommended a friend, she's had her hair done, I expect 50% off my bill. Plain and simple.

wealdroam

Hall66 wrote: »

I simply have a voucher that says 50% off my next VISIT if I recommend a friend. I've recommended a friend, she's had her hair done, I expect 50% off my bill. Plain and simple.

IMHO a perfectly reasonable expectation.

I too find it difficult to understand how anyone cannot see that.

arcon5

earthstorm wrote: »

If they are printed on the voucher how have they changed or varied them, unless they have a printing press and print each voucher as customers com in with different information.

The point is not that the terms have been changed or varied. It's that the term itself is 'unfair' as it allows them to materially change the terms to the other parties disadvantage.