Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

StabiloBrillo

For once I forgot the external photo for MF job, anyone ever get a let off or will I have to travel back the next day.:-(

Larac

StabiloBrillo wrote: »

For once I forgot the external photo for MF job, anyone evdrget a let off or will I have to travel back the next day.:-(

I did on a GfK job as was also providing a receipt. MF were insistent I got one and to drive back next day.....

StabiloBrillo

Larac wrote: »

I did on a GfK job as was also providing a receipt. MF were insistent I got one and to drive back next day.....

Ah it's for a client I haven't done before and it was raining and I ran for the car. I would normally not bother but high reimbursement means I will have a morning drive back tomorrow, picked up a further 2 jobs in the area to make it worthwhile yet I know MF are right stick in the muds. Apparently they don't accept scanned receipts yet I always send it to them without an issue.

skivenov

Thank **** that month's over!

Well, apart from the proof read requests.

bethem

StabiloBrillo wrote: »

For once I forgot the external photo for MF job, anyone ever get a let off or will I have to travel back the next day.:-(

Yeah, they have let me off with it once before but only because it was at the end of the deadline apparently. Good for me as it was miles away!

Big_Graeme

Sunny_spell wrote: »

I have just noticed that RA introduced shopper grading in letters. Does anyone know what they mean? They are not usual MS ones.

It is a feature of the system they use, they can either grade shoppers or assign them to different groups, say A=video shoppers so any job that is video can be set to be only visible to those in the video group.

They are not normally visible though, looks like Prophet are working on something.

Big_Graeme

stirling-gorilla wrote: »

Cheers for the replies.

I have had feed back from another MSC about a job and well looks like I'm missing out on payment for this one as apparently the products I looked at weren't the ones in the breif despite my photos clearly showing they were and clearly showing the stand they were on. The bar codes didn't match the breif is the reason but even explaining I couldn't find products with the code and the products I did provide were the exact same as the description right down to weight as well as having all the promotional stickers I was looking for on them.

Not the first issue with this MSC either been sent on 3 wild goose chases by them before as the jobs were asking for impossible information, relating to banking. Dont see me doing many jobs for them.

Fish jobs?
I got a call this afternoon asking if I could cover some more of them up Falkirk and Stirling way, they jobs were a piece of cake.

Larac

Big_Graeme wrote: »

Fish jobs?
I got a call this afternoon asking if I could cover some more of them up Falkirk and Stirling way, they jobs were a piece of cake.

I popped in to do one yesterday and found empty shelves with one SKU only. Got back and see brief has been updated as peeps have had difficulties. Will pop back tomorrow as passing that way and see if they have restocked as as could not find any promotional lit. Appears simple brief but reality is somewhat different.

Larac

stirling-gorilla wrote: »

Cheers for the replies.

I have had feed back from another MSC about a job and well looks like I'm missing out on payment for this one as apparently the products I looked at weren't the ones in the breif despite my photos clearly showing they were and clearly showing the stand they were on. The bar codes didn't match the breif is the reason but even explaining I couldn't find products with the code and the products I did provide were the exact same as the description right down to weight as well as having all the promotional stickers I was looking for on them.

Not the first issue with this MSC either been sent on 3 wild goose chases by them before as the jobs were asking for impossible information, relating to banking. Dont see me doing many jobs for them.

That is a nasty hit as the purchase is not cheap on these jobs. I have got to revisit as I was looking at empty shelves. If I can't find I will just forgo fee as don't fancy writing that one off. I hardly do anything for them as very limited what they do in my area and mainly low fee bank jobs.

Big_Graeme

Larac wrote: »

I popped in to do one yesterday and found empty shelves with one SKU only. Got back and see brief has been updated as peeps have had difficulties. Will pop back tomorrow as passing that way and see if they have restocked as as could not find any promotional lit. Appears simple brief but reality is somewhat different.

Don't you just report what you see?
No packs then that is what you put on the form.