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Help please!!! transferred £300 into the wrong account.
Comments
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noelphobic wrote: »I'm not sure. Both, as another poster suggested.
I used to work for a bank (not Lloyds) and would say that some banks are reluctant to deal with another bank's customers and would insist that any query would have to come from the customer's own bank.
Yes that's what I was told by Lloyds but Santander insists that as it is an online transfer I have exhausted the process and they cannot contact Lloyds on my behalf.0 -
Hi,
the first one, but when I goggled for Lloyd's branches using the sort code, the second one came up.
Thanks
This may be the branch address, but don't know how accurate the source is
Lloyds TSB Bank PLC
6-7 Beresford Square
Woolwich
Greenwich
London SE18 6BB
http://www.ilondon.co.uk/profile/646718/Woolwich/Lloyds-TSB-Bank-PLC/
If you use the phone number quoted I would say you would almost certainly get through to a call centre, probably overseas, and they would possibly be reluctant to put you through to the branch. Also, even if you get through to the branch they may say that you need to contact the regional service centre and/or get your bank to initiate the query.3 stone down, 3 more to go0 -
http://www.lloydstsb.com/branch_locator/details.asp
Only one Lloyds Tsb branch in Woolwich according to the branch finder , the 77 sort code has a Chelmsford dialling codeHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
The intended receiver has just given me this as the branch address;
6 Crescent Arcade,
Greenwich,
London
SE10 9EJ
anyone know the manager's name?
Thanks0 -
Don't bother addressing the letter by name, the Manager will suffice. S/he's unlikely to see it even0
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I will send the same letter to all the addresses above and hopefully one will be looked at!!!0
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The intended receiver has just given me this as the branch address;
6 Crescent Arcade,
Greenwich,
London
SE10 9EJ
anyone know the manager's name?
Thanks
If the intended recipient is willing then maybe they could make enquiries with Lloyds and see what they suggest.3 stone down, 3 more to go0 -
noelphobic wrote: »If the intended recipient is willing then maybe they could make enquiries with Lloyds and see what they suggest.
He did but was told that my bank should follow it up, and when he did again, another adviser told him that I should write a letter to them.0 -
I doubt if the Lloyds branch will get involved. For all we know, the customer who's got the money moved to Scotland 20 years ago - the sort code doesn't necessarily signify anything.
And I don't think it matters which Lloyds address you write to, the sorting machines will divert all their mail to their box number BX1 1LT and they don't tell us where that is.
It's been my experience that the only way to get anything out of Santander is to bypass the branch and call centre staff and send a message to the Complaints team."It will take, five, 10, 15 years to get back to where we need to be. But it's no longer the individual banks that are in the wrong, it's the banking industry as a whole." - Steven Cooper, head of personal and business banking at Barclays, talking to Martin Lewis0 -
CRISPIANNE3 wrote: »Yes put in a complaint to Santander for allowing idiots to use the faster payment system. The banks drum it in to us check, check and check again to ensure the details are correct. However when it does go wrong it is never the customers fault.
Any bank account I've ever sent a faster payment from asks for a name/account name as well. Until joining this site I assumed the name was required to make sure you input the correct account details.
Banks need to be clearer about this. There should be a warning on the payment page itself.What will your verse be?
R.I.P Robin Williams.0
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