Instant Notification Test Thread

Februarycat

No notifications for me was fine before the update.

MSE_Test_1

Testing 1,2,3

MSE_Test_1

Further testing

Former_MSE_Ian

HI all,

This is just to update you as to where we are with the investigation into the problems surrounding emails leaving the forums.

Over the weekend the forums moved house. While the way the forums send email has not changed, we are sending from somewhere new. This has not made any difference for many users. But some have definitely seen emails delayed or not arrive at all. With the help of users we have plenty of examples of destinations affected. If you are one of those affected, please accept my apologies for the inconvenience. We would appreciate your patience as we work in the coming days to improve this. I may also send you a private message in the near future asking you for an update.

Please understand we are working as quickly as we can to improve this aspect of the service. Meanwhile if you experience a problem caused by an essential email not arriving please contact forumteam@moneysavingexpert.com . If your problem relates to a particular forum user account please remember to email from the email address associated with that user account. This will enable us to deal with your problem more efficiently. Thank you.

Regards,
Ian