Glass in Heinz baked beans

geordieracer

Markgb wrote: »

I don't think glass in food is acceptable. A major company should be more responsible. I am looking for more than £30 in vouchers for a product I won't touch again - but nothing unrealistic. Even £30 in real money would have been something....

Go's great with a glass sandwich

LutonGirl

A shard of glass might have improved the last tin of Heinz beans I had. Watery and tasteless. I sent an email to Heinz, they asked for the batch code off the tin, I sent it, got a £3 voucher for my trouble. Spent it on other Heinz products, and won't be touching the beans again.

yangptangkipperbang

I just have to wonder have many pieces of glass are found cans/jars of ***** nowadays ?

A few years back it used to be reported widely in the media - then half the population also seemed to find glass in their food. Baby foods were particularly [STRIKE]popular[/STRIKE] susceptible.

aileth

£30 is a brilliant come away with this. I found a VERY sharp shard of plastic in a waitrose meal that could've done some serious damage. I sent them a quick email and a few weeks later got £12 in john lewis vouchers. I'd have been giddy for £30!

Talk about a vexatious litigant in the making.

TeamLowe

aileth wrote: »

£30 is a brilliant come away with this. I found a VERY sharp shard of plastic in a waitrose meal that could've done some serious damage. I sent them a quick email and a few weeks later got £12 in john lewis vouchers. I'd have been giddy for £30!

Talk about a vexatious litigant in the making.

I once had a shard of plastic in Sundae in TGI's, clearly from the ice cream tub. i dutifully told them and got our desserts and drinks for free- so i think £12ish quid must be the going rate for plastic
apparently this was even more shocking as there is a training video on how to open a tub of ice cream so it doesn't split!

Enfieldian

Markgb wrote: »

I have alerted Heinz and the authorities. I genuinely do not understand why you are not telling me what I want to hear.

Fixed that for you OP.

Zandoni

Unfortunately people on this site tend to jump on people when they mention the compensation word.

I personally feel that compensation should be offered when companies mess up like this. I believe that it's very distressing to find a foreign body in something that you are about to eat. Not to mention the fact that you now have to prepare an alternative.

I also feel that if people just accept things like this it will lead to less care in the preparation of our food.

OlliesDad

Zandoni wrote: »

Unfortunately people on this site tend to jump on people when they mention the compensation word.

I personally feel that compensation should be offered when companies mess up like this. I believe that it's very distressing to find a foreign body in something that you are about to eat. Not to mention the fact that you now have to prepare an alternative.

I also feel that if people just accept things like this it will lead to less care in the preparation of our food.

So hypothetically, if you were a manufacturer and a customer claimed to find an object in their food that could not be from the production of the food.. how much would you give them?

Georgiegirl256

Zandoni wrote: »

Unfortunately people on this site tend to jump on people when they mention the compensation word.

I personally feel that compensation should be offered when companies mess up like this. I believe that it's very distressing to find a foreign body in something that you are about to eat. Not to mention the fact that you now have to prepare an alternative.

I also feel that if people just accept things like this it will lead to less care in the preparation of our food.

Where does this compensation culture end though? Some without doubt are genuine, but I think a lot of people just try their luck nowadays....interestingly, the OP seems to have disappeared when they didn't hear what they wanted to hear.

Zandoni

OlliesDad wrote: »

So hypothetically, if you were a manufacturer and a customer claimed to find an object in their food that could not be from the production of the food.. how much would you give them?

That would depend on the foreign object. It would vary in value depending in whether I was certain it came from the production process.

A number of years ago I found a plaster off someone's finger in a loaf of bread. My wife was pregnant at the time and the bakery made us a free christening cake.