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Bt Broadband Discrace

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  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi lemonpopsicle,

    I can look into this if you like. Drop me an email with the details. Contact details in my profile.

    Cheers

    David
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Good to see BT reps taking an interest. I've sent several technical emails concerning the non-availability of BT Sport over broadband so far without reply. I've tried since 1 August to stream video without success. I get as far as seeing the connection whirly-thing going round but never connect.
    My guess is that BT have a massive problem that they're not admitting to and there isn't sufficient bandwidth to service all customers so some(me) have to go without. The service is obviously not fit for purpose as the multitude of complaints on the BT Forums indicates. The broadband service is fine but I could and did get that at much lower cost.
    Named after my cat, picture coming shortly
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