Anyone want to join me? Awaiting Mortgage decision...

Grezz24

Our timeline.

New Build application with help to buy (we have 3 defaults between us (due to drop off completely in next 6 month).

Natwest - 5 year fixed - 2.19%

15/07 - DIP given and credit check passed and requesting full application
16/7 - documents submitted via broker
17/7 - valuation arranged
19/07 - valuation carried out
20/07 - valuation received and approved
20/07 - mortgage approved and offer given (pending Dec completion of new build)

very very fast compared to a lot of people on here - i was expecting a nightmare but so far all going well fingers crossed.

marcmc84

Applied to Santander though broker
19th June - Full application submitted and accepted, hard credit check done (showing on Experian)
20th June - Survey booked, further documents requested from underwriters
22nd June - Submitted all documents they have requested
26th June - Survey completed (haven't heard if any issues)
26th June - Found out not passed to underwritters as broker not uploaded all the docs
27th June - Chasing broker - resubmitted docs
28th June - Docs still outstanding - santander final chase - Complained to broker, doc sent
29th June - Finally passed to underwritting
4th July - Application declined (broker called me said its because of a missing document that we had already supplied that wasn't attached to case file. Spoken to senior underwriter who has agreed application can go ahead and we are back in underwriting queue.
6th July - Back in underwriting queue
12th July - heard nothing so chased broker for response. Told it will be looked at in due course.
16th July - Still heard nothing so complained to L & C and they said they will look into and call me back. Had an email later that day saying it has fallen out of santanders accpetable timescales and they will fast track it and will have answer by morning on the 17th July.
17th July - Request for further documents from lender - some they already had and are requesting again as saying not recieved. We sent them in with the full application and they accepted them, more lost documents the broker has had to submit.
19th July - All documents provided and back in underwritting queue.

This has been going on so long now ive lost the will with it. Im so fed up and we are now being chased by the seller why we havent got our mortgage offer. Everything else is ready to complete on sale, surveys are back, draft contracts are done. Just need the mortgage offer but doesn't look like we will be getting one. Not sure what to do now as wasted so much time with Santander. Fed up.

TickTok

TickTok wrote: »

Hi all,

FTB here, using L&C and lender is HSBC. Going for 90% LTV with no financial issues, thankfully. It’s a chain-free purchase.

Week 1
-Friday 06/07: Offer accepted (already had DIP)
-Monday 09/07: Solicitor instructed
-Tuesday 10/07: Full application submitted by L&C
-Wednesday 11/07: Documents submitted to L&C branch. Valuation booked for 16/07.
-Friday 13/07: I send L&C updated online statement showing proof of deposit in the a.m.

Week 2
-Monday 16/07: Valuation done. L&C chased me for proof of deposit because case handler didn’t see my email from Friday. I resend, but we’ve now lost 2 working days. :mad:
-Tuesday 17/07: L&C Confirm there are no outstanding queries. Told to expect response by COB Wednesday......

Week 3
- Monday 23/07: Chased L&C to find out progress. They confirm valuation is fine. But HSBC want to see July payslip with my increased salary (got a raise July 1), even though they initially said letter from employer was ok. Now the wait continues until end of July, when I get paid. Still no draft contract from vendor.:( EA said he’s chasing...

Sib2018

Natwest are terrible, my wife got first time buyer with them. Applied for new mortgage new house different treatment is now with underwriters. I think they don't treat current customers well.

heston2014

heston2014 wrote: »

Let to Buy/remortgage and new purchase timelines (Vida homeloans and Halifax)

DIPs: 02/07/2018
Offer accepted: 13/07/2018
LTB full application submitted: 13/07/2018
Hard credit searched: 16/07/2018
Valuation instructed: 19/07/2018
Purchase full application submitted: 19/07/2018
Hard credit searched: 20/07/2018

Losing sleep every night!

:eek::eek::eek:

LTB valuation booked: 26/07/18
Purchase valuation: completed 23/07/18

jaelato1

Sib2018 wrote: »

Natwest are terrible, my wife got first time buyer with them. Applied for new mortgage new house different treatment is now with underwriters. I think they don't treat current customers well.

I don't understand why you think they need to treat you special because you are a current customer? Its a new application so due diligence will still need to be carried out regardless.

Sib2018

Maybe they are more focused on getting first time buyers on board, who knows.

marcmc84

Applied to Santander though broker
19th June - Full application submitted and accepted, hard credit check done (showing on Experian)
20th June - Survey booked, further documents requested from underwriters
22nd June - Submitted all documents they have requested
26th June - Survey completed (haven't heard if any issues)
26th June - Found out not passed to underwritters as broker not uploaded all the docs
27th June - Chasing broker - resubmitted docs
28th June - Docs still outstanding - santander final chase - Complained to broker, doc sent
29th June - Finally passed to underwritting
4th July - Application declined (broker called me said its because of a missing document that we had already supplied that wasn't attached to case file. Spoken to senior underwriter who has agreed application can go ahead and we are back in underwriting queue.
6th July - Back in underwriting queue
12th July - heard nothing so chased broker for response. Told it will be looked at in due course.
16th July - Still heard nothing so complained to L & C and they said they will look into and call me back. Had an email later that day saying it has fallen out of santanders accpetable timescales and they will fast track it and will have answer by morning on the 17th July.
17th July - Request for further documents from lender - some they already had and are requesting again as saying not received. We sent them in with the full application and they accepted them, more lost documents the broker has had to submit.
19th July - All documents provided and back in underwritting queue.

25th July - Further document request to confirm salary with employer
25th July - Back in underwriting queue - will be another weeks wait now!!!

Sib2018

I think the whole mortgage system of doing things is very outdated, needs to be updated.

heston2014

heston2014 wrote: »

LTB valuation booked: 26/07/18
Purchase valuation: completed 23/07/18

24/04/18 Additional docs requested: 2 x payslips with bonus payments and estate agent valuation letter for LTB