Son clicked through and bought stuff through apps !

hmc

Please can someone help
Son has just been on bike race And thinking he was clicking through to get bikes for free which he said it said it was!!
I've just been billed £42 through Google play , I have no money to cover this, is there a phone number or any way I can get hold of these people????
Hope somebody can help

JJ_Egan

All you can try is the contact via the app in Play store .

https://play.google.com/store

Check the click through for details as well as hidden charges or upfront charges .


How old is your son .


jje

hmc

He's 8😁thankyou I think he just saw free games and thought it was all free
He dosnt do bought ones without asking me usually

DCFC79

Id remove your credit card from your google account if I were you

hmc

Can I do that and it all still work apart from buying stuff?

bigfreddiel

take the tablet/ipad/notebook/phone away from son, give him a football and send him outside to play

fj

hmc

lol he dosnt use it that much,i cant see how to take my card details off,google wallet needs one lot of details

JJ_Egan

You can buy a Google Play Gift card to use .
That has a limit of whatever you choose .
Sold at many outlets supermarkets etc .

jje

neilwoods

Delete a Card

Sign in to your account at https://wallet.google.com/manage.
Click Payment methods along the left side of the page.
Click delete next to the card information that you'd like to remove.

harrythebee

I'm sure you need a card to use Google Play in general, but I may be wrong. While some apps charge you money to buy them there are also a lot of "free" apps that will charge for purchases made within them. Perhaps this concept should maybe be explained to your son to prevent something like this happening again. What did he get for the £40?

hmc

A lot of motorbikes??????!!!!!! Can't believe what they charge