OK chaps I think I have got APCOA !!!

The_Slithy_Tove

Fergie76 wrote: »

I too have an appeal in with APCOA, which I sent about 4 weeks ago. Not had any reply yet or any other correspondence from them.

Is it 35 days they must reply in or invoice is cancelled?

They must acknowledge within 14 days, so they're already in breach of the BPA Ltd AOS CoP. They must respond with a decision within 35 days, or in exceptional circumstances they can extend, as long as they inform you and give you a new date for resolution.

Not_Guilty?

Received another letter from gpb soilicitors asking for an increased fee and saying I should contact Roxburghe , if I fail to do so I may be taken to court where I could face a judgement being placed on my record and this will affect my credit rating.


APCOA still have not even notified me that they have received my appeal ,shall I ignore the letter from gbp?

Rgds

Umkomaas

Not_Guilty? wrote: »

Received another letter from gpb soilicitors asking for an increased fee and saying I should contact Roxburghe , if I fail to do so I may be taken to court where I could face a judgement being placed on my record and this will affect my credit rating.


APCOA still have not even notified me that they have received my appeal ,shall I ignore the letter from gbp?

Rgds

Have you sent in your complaints to the list given above?

If you want to stop the tirade of threatograms coming your way you must get that POPLA code. Get back on to APCOA.

Not_Guilty?

Do I have to contact them again I would rather ignore them as they have my appeal ?

Umkomaas

Not_Guilty? wrote: »

Do I have to contact them again I would rather ignore them as they have my appeal ?

I'm sure you would.

But do not ignore any court papers that come your way, get back and see if our advice might be more helpful then!

Guys_Dad

Never underestimate the administrative shambles and lack of adherence to POFA and BPA CoP that these companies and solicitors/debt collectors suffer from.

Your original post indicates that they have not followed the strict requirements of POFA so they can not pursue you as keeper and as long as your "get lost" appeal didn't admit that, then you don't need to supply driver details.

However, being cautious, I would re-send your challenge saying that this is what you sent before and they should call off RoxyMusic and cancel the charge or formal complaint to BPA/DVLA will ensue.

I am with Unkomaas on killing things before any court case possibility.

Fergie76

I got a letter from Roxburghe last Saturday chasing for money and then I got a letter from APCOA during the week saying my appeal was successful...

zzzLazyDaisy

That's great news! Well done!

But still report them to BPA and DVLA as suggested earlier because:

1 They unlawfully obtained your details from DVLA; and
2 They unlawfully continued to pursue you for the money while an appeal was ongoing, in breach of the BPA CoP which they are signed up to.

They will only be sanctioned for breaching their obligations if people complain about their conduct.

Daisy

katpat23

Great news about the appeal being successful. I've only had total stonewalling from APCOA, but this thread was great to tell me that their non-communication is actually in my favour.

Umkomaas

This thread is starting to give the impression that it's closed because of Ferge76's announcement of success with APCOA. But he's not the OP; the OP's case is still ongoing?

The danger of the hijack!