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Bennetts insurance charges

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Leedsfan_2
Leedsfan_2 Posts: 1 Newbie
edited 16 July 2013 at 2:51PM in Insurance & life assurance
I have just called Bennetts to tell them I will be moving house and asked for my home address to be changed for their benefit more than mine. The 'person' took down the house number and new post code (not a massive amount of work) and then told me there would be a £30.00 admin fee to make the change. ON A POLICY THAT ONLY COST £46 FOR THE YEAR. Watch out people and avoid these if you can. :mad::mad::mad:
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Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Its usual I;m afraid, most insurance companies charge a standard admin fee. It will be in your terms and conditions
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • kwmlondon
    kwmlondon Posts: 1,734 Forumite
    Hastings Direct charge £35. They did spell out the charges at the start of the policy, and I know I'll have to pay when I move, but that's what they charge.
  • kingstreet
    kingstreet Posts: 39,256 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you have a suspicion you may need a mid-term alteration, it can often be smarter to buy more expensive cover where there are no alteration fees, rather than buy the comparison site's cheapest option where you can guarantee every last penny has been stripped out to get to the top, or bottom, as the case may be...
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • rs65
    rs65 Posts: 5,682 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    £30 for an admin fee is quite reasonable.
  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    rs65 wrote: »
    £30 for an admin fee is quite reasonable.

    How do you come to that conclusion? Admin fees are nothing other than a nice little earner for the greedy, misleading and disingenuous.

    The administrators exist to run the business; why should we pay them twice?
    Mornië utulië
  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    Leedsfan wrote: »
    I have just called Bennetts to tell them I will be moving house and asked for my home address to be changed for their benefit more than mine. The 'person' took down the house number and new post code (not a massive amount of work) and then told me there would be a £30.00 admin fee to make the change. ON A POLICY THAT ONLY COST £46 FOR THE YEAR. Watch out people and avoid these if you can. :mad::mad::mad:

    Even !!!!!! Turpin wore a mask. Daylight robbery.
    Mornië utulië
  • rs65
    rs65 Posts: 5,682 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    How do you come to that conclusion?
    Because the ombudsman accepted a £50 fee and some charge up to £75 (maybe more).
  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    rs65 wrote: »
    Because the ombudsman accepted a £50 fee and some charge up to £75 (maybe more).

    Does he work for us or do we work for him?
    Mornië utulië
  • kwmlondon
    kwmlondon Posts: 1,734 Forumite
    rs65 wrote: »
    Because the ombudsman accepted a £50 fee and some charge up to £75 (maybe more).

    If you go for the cheapest online quote it's YOUR responsibility to check what the fees are. If you think there's a chance you will be moving in the next 12 months, or if you may be changing your car or adding another driver etc. then you need to consider these factors when looking at the prices.

    It's like bank accounts or credit cards - the cheapest deal may not be that good for you if you never use the ovedraft or pay your debt off in full each month.
  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    kwmlondon wrote: »
    If you go for the cheapest online quote it's YOUR responsibility to check what the fees are. If you think there's a chance you will be moving in the next 12 months, or if you may be changing your car or adding another driver etc. then you need to consider these factors when looking at the prices.

    It's like bank accounts or credit cards - the cheapest deal may not be that good for you if you never use the ovedraft or pay your debt off in full each month.


    The 'cheapest quote' aspect doesn't come into it. Insurers that charge higher premiums still load them up with so-called admin fees because it is an easy way to get extra money for nothing.

    It isn't realistic to anticipate if you might move home, add another driver etc because we're not clairvoyant. Life brings unavoidable changes; why should you pay twice to make simple adjustments?

    The fee-thievin' guilty so far:

    Sheila's Wheels
    Direct Line (although DL have also been know to waive 'admin fees')
    Haven Insurance / Broker King
    Bennetts
    Hastings Direct
    Mornië utulië
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