Hair in my rolls from tesco

ice_babe

Hi there, Had a BBQ on sat night and one of the BBQ rolls had a 6 inch hair in it, It was actually throught the dough not just on the roll. Im going to tescos in a min can I ask for compensation? It really made me gag and put me and my friends off our food, Thanks Shelley

Dave_Brooker

ice_babe wrote: »

Hi there, Had a BBQ on sat night and one of the BBQ rolls had a 6 inch hair in it, It was actually throught the dough not just on the roll. Im going to tescos in a min can I ask for compensation? It really made me gag and put me and my friends off our food, Thanks Shelley

Best case scenario:

They'll give you a refund, and possibley a bottle of wine or some flowers.

They'll send the food away and you might end up with a voucher at somepoint with a letter of appology.

Don't bank on getting huge sums of compensation...

aeuerby

Why would you want compensation?
What do you want compensating for?

ice_babe

I didnt want to dive to only get a refund for 60p as it will cost me more than that in fuel, Also dont want more rolls. I was only taking about a few quid, Shelley

aeuerby

I think the most you'll get is a refund on the price you paid.

jimsmum

doubt you'd get much.read this
http://forums.moneysavingexpert.com/showthread.html?t=435891&highlight=asda+wedges+worms

Dave_Brooker

ice_babe wrote: »

I didnt want to dive to only get a refund for 60p as it will cost me more than that in fuel, Also dont want more rolls. I was only taking about a few quid, Shelley

You'll get something for your trouble, after all you are alerting them to possible probems with a supplier or their instore bakery.

Just don't bank on getting much more than a £20 voucher.

ice_babe

i justgot back, got 2 loaves of bread free, Oh well

Butlers1982

i justgot back, got 2 loaves of bread free, Oh well

Dont mean to laugh but. . . . ha ha!

Bet you wish you hadnt bothered looking for compensation!

and i dont mean that in an off manner

woohoo_postingid

Can't believe no-one's said it yet:

"There's a hair in my roll"

"Don't say it too loudly, everyone will want one"




I'll get me coat....

KittyKate

I bought a prawn sarnie in Ainsley's in Leeds a few months ago and there was a thick black hair cooked right into it. I emailed them in disgust (I nearly ate the bloody thing!) and recieved £10 in vouchers, and an apology stating 'we have reminded our staff to wear their hairnets at all times'.

A hair in food *is* disgusting, in my opinion, and I was pleased by Ainsley's admittance and compensation