5 month overdue CC charge

VH

daveboy wrote:

So we now have two people who think they can get things for nothing.

Think is not the word. I have got something for nothing. My transaction was made from my debit card over 3 months ago and it still hasn't gone through. At the very least I have not had to part with any cash for 3 months, plus all the interest I've earned.

Walletwatch wrote:

Now, that's a load of baloney, and in my opinion, it shows how badly you plan your finances, if you authorise a payment, and use whatever you buy against the money, and then lose track of the fact that you owe it. I think you need to first look at how you can better track your outflows, rather than misguide people about making claims in such situations, when it is only right that they pay what they owe to the companies in question, when they do claim their dues.

I don't plan my finances badly, I knew immediately that my purchase hadn't been charged for. If they miss it then it's their problem. As far as I'm concerned I'm £600 (plus interest) better off. I know exactly what I'm doing and couldn't care less if I don't get charged.

Sorry, but when I pay by card, I expect the money to be taken in a reasonable time, i.e. a week at the latest. This is the whole point of electronic transactions. 5 months to clear???? A cheque only takes 5 days for God's sake!!

Similar to Jolsa, I've gone into a store, had my card swiped, authorised the transaction, and expected them to take money from my card. They haven't bothered. I didn't read anything in my T+Cs saying I have to chase people to take my money. If they don't take it within the time limit then it's their stupidity that's cost them.

I seriously wonder how many people on here would actually ring up and chase their card company when they hadn't been charged for something? Not many I suspect.

davidcampbell

Charging someones card 5 months late is nothing more than shoddy. A lot of people using credit cards budget from day to day and as you have said it's come as a shock. It's easy to miss smaller transactions if you use your card a lot.

I don't plan my finances badly, I knew immediately that my purchase hadn't been charged for. If they miss it then it's their problem. As far as I'm concerned I'm £600 (plus interest) better off. I know exactly what I'm doing and couldn't care less if I don't get charged.

the point WW was trying to make (i think) is that if a debit on your account that you have authorised, comes as a shock, if you

lose track of the fact that you owe it

you are planning badly. the fact that you know it hasnt debited, (which you are ok with), surely means it wont come as a shock?

Sorry, but when I pay by card, I expect the money to be taken in a reasonable time, i.e. a week at the latest. This is the whole point of electronic transactions. 5 months to clear???? A cheque only takes 5 days for God's sake!!

why is a week a reasonable time? did you tell them it had to be a week max before they took it? did they tell you?

JonSimmonds

davidcampbell wrote:

why is a week a reasonable time? did you tell them it had to be a week max before they took it? did they tell you?

It should not even be a week, when a payment is authorised, my bank (dont know about others) will take of the authorised amount from the "available balance" for only 2 days, after 2 days the "available balance" will go back to its original amount (less spending on other transaction etc) in time it would be good if banks took a look at how the authorised payments and debits worked

I mean if i wanted to, I could use the telephone authorisation service and authorise a payment of any amount on any of my customes cards, which would cause them majour inconvience for the next 2 days until the authorisation time runs out.

companies should try to debit the payment ASAP and not leave it for such long periods, or else its time for a complete overhall of the authorisation/debit system

Walletwatch

VH wrote:

Sorry, but when I pay by card, I expect the money to be taken in a reasonable time, i.e. a week at the latest. This is the whole point of electronic transactions. 5 months to clear???? A cheque only takes 5 days for God's sake!!

Sorry, but it is not the merchant's or their banks' remit to live up to your "expectations", when it comes to accepting payment from you on time. To my knowledge, I am not aware of any terms and conditions you sign up with your credit card provider, or an agreement between you and the merchant you make a purchase from, that the payment will be debited to your account within a minimum of five days or a week. Do let me know if you know otherwise.

Secondly, I don't see how you can term this as shoddy service, when for all you know, this is a screwup that has occured at either your bank or the merchant's bank, and possibly not at the merchant's end in the first place. When you pay for a product or service with your debit card, you are in effect, guaranteeing them payment whenever they ask for it. You have to ensure that you have enough funds in your account if you've used a debit card, or enough available limit if you have used a credit card. Ensuring that your account gets debited is not part of the service you pay for - that idea is actually laughable.

VH wrote:

Similar to Jolsa, I've gone into a store, had my card swiped, authorised the transaction, and expected them to take money from my card. They haven't bothered. I didn't read anything in my T+Cs saying I have to chase people to take my money. If they don't take it within the time limit then it's their stupidity that's cost them.

As mentioned above, you don't have to chase people to take your money, but you do have to ensure that you have it ready when they hit you with the debit. It is as simple as that.