PayPal

custardy

bxboards wrote: »

If this was a 'collection in person' listing with no postage offered, then there is no Ebay Buyer Protection on collection only items. I am assuming this is an Ebay case? Bit late now, but never ever accept Paypal for collection only items, if someone wants you to post it, then only accept payment by cheque or bank transfer, and make it clear to the buyer that they are assuming all risk by not collecting in person. If you do not want to be paid by Paypal for a collection only item, mis-spell your Paypal address in the listing, so a buyer cannot pay with Paypal if they attempt to (make sure the address you choose isn't a valid Paypal address, Ebay will inform you at listing time).

They posted it

Littlestars_2

mjm3346 wrote: »

She will get all hers costs back as an item not as described so she will not lose out if Paypal agree with her and by cancelling the DD that makes the OP look guilty.

Yes but return postage will need to be paid by the buyer if they want to send it back for a refund, outbound postage and item cost will be refunded if ebay agree but not any cost incurred by the buyer returning it tracked.

catmiaow

Keep all texts for example her threatening to cut up the dress. If she does this, you will definitely have reason to take her to court.