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3phone(thieves) default and mortgage HELP

2

Comments

  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    saliarka wrote: »
    So example you got water bill and saus on it you need to pay in 10 days and you pay it after 15 days can they put default !!!
    I still have had later saying i will be defaulted or not??,

    If I have a bill, it will be paid as soon as I get 5 minutes to pay it. I'm actually on my online banking paying a bill now. I've never had a 'late' marker on my files, but they are more than entitled to do so.

    After two months of non-payment, the company is more than entitled to default you.

    CK
    💙💛 💔
  • saliarka
    saliarka Posts: 31 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    I always pay bills on time and in this case i pay everythink they ask me to pay what else i had to do!! Yes i should not cancel db but i call them in 10 days after payment should go from my account... where i was late ???
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    saliarka wrote: »
    I always pay bills on time and in this case i pay everythink they ask me to pay what else i had to do!! Yes i should not cancel db but i call them in 10 days after payment should go from my account... where i was late ???

    Has the £70 been paid now?

    If so, and this was before the default date, it should be removed. If not, it's a correctly issued default.
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  • saliarka
    saliarka Posts: 31 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    I had bill only for 1 pound i got it 11 june call them to pay it guy on phone said i need to pay 70 told him that when i call 9 june they say i need nothink to pay, so he told he will investigate and call me back ... i got no call from him 12 june i call again and ask what i need to pay ladu says 1 pound i pay it ..
  • saliarka
    saliarka Posts: 31 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    I paid everythink before default date
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Then a formal complaint needs to be made to them in writing, to ask them to look into the matter.

    CK
    💙💛 💔
  • izools
    izools Posts: 7,513 Forumite
    1,000 Posts Combo Breaker
    *everything

    In this case you should raise a formal written complaint and address it to the "Data Controller" at 3 requesting they update the data to reflect the correct status of the account.
    Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
  • saliarka
    saliarka Posts: 31 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Any idea where could i get contacts thanks
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Data Controller
    ORANGE PERSONAL COMMUNICATIONS SERVICES LIMITED
    ST JAMES COURT
    GREAT PARK ROAD
    ALMONDSBURY PARK
    BRADLEY STOKE
    BRISTOL
    BS32 4QJ
    💙💛 💔
  • saliarka
    saliarka Posts: 31 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    CKhalvashi wrote: »
    Data Controller
    ORANGE PERSONAL COMMUNICATIONS SERVICES LIMITED
    ST JAMES COURT
    GREAT PARK ROAD
    ALMONDSBURY PARK
    BRADLEY STOKE
    BRISTOL
    BS32 4QJ
    Its says orange i need 3phone
    Thanks
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