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Advice please, villa isn't a villa

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Comments

  • Dunroamin
    Dunroamin Posts: 16,908 Forumite
    poet123 wrote: »
    Whilst there may be no precise definition of a villa, if photos show parts of the property that are not included in the rental that is definitely misleading. Why show them if they are not included?

    TBF, if you show a photo of a block of flats, you don't expect to get the whole block! If, on the other hand, you showed a specific photo of the balcony or a room which wasn't yours, that would obviously be totally different.

    I think the OP's misread it and I doubt we'll ever see the ad. (And I'll grovel unconditionally if I'm wrong.)
  • photome
    photome Posts: 16,742 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    stoneman wrote: »
    Oh for goodness sake, stop splitting hairs. Most people (if not everyone) knows what is meant by a villa. (and the owner is British so no ambiguity should exist) If it was advertised as a villa with pictures of a pagoda/balcony etc and you do not have the use of them then it is misleading advertising at the least.
    I would be spitting blood and would have mentioned it as soon as I arrived. You might have wanted privacy because you like wandering around in the buff, or like having sex in the pool, and specifically looked for a private location, ie "a villa" not an apartment.
    The problem is that you left it, had you mentioned it when you arrived I am sure you would have been able to negotiate a reduction in the rental cost, but you have just accepted it and done nothing. I know it wouldn't have been ideal because you were expecting the sole use of a property but haho. I would contact Owners Direct as well as leaving him a note when you leave stating that you will be taking this further because of the deception, and you will be posting reviews on various forums.


    I would agree with that if we could see the Ad, and the ad is worderd incorrectly or is misleading, I realise the OP cant post a link but could post enough info, they are leaving tomorrow so no harm could be done now
  • poet123
    poet123 Posts: 24,099 Forumite
    Dunroamin wrote: »
    TBF, if you show a photo of a block of flats, you don't expect to get the whole block! If, on the other hand, you showed a specific photo of the balcony or a room which wasn't yours, that would obviously be totally different.

    I think the OP's misread it and I doubt we'll ever see the ad. (And I'll grovel unconditionally if I'm wrong.)

    Yes, I agree with your first sentence, but the OP mentioned a Pagoda which it now appears is not for the use of whoever is renting but for sole use of the owner, and also she did mention a balcony which seems to be the same. Perhaps the Op has misread it or perhaps it wasn't very well explained in the ad how the property was set up.

    It is very common for villas to be split in Italy (and elsewhere I expect but my experience is with Italy) and for a floor to be kept for the family. I have actually rented one which was like that.

    In that case we were told the family didn't use the apartment when guests were there, but they did turn up for a couple of days whilst we were there, and our "private pool" was used by family friends on a couple of afternoons. We didn't want to appear unfriendly so we didn't say anything, but it was not absolutely what we had been lead to believe we were getting, which was a private villa.
  • maman
    maman Posts: 30,448 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    poet123 wrote: »
    Yes, I agree with your first sentence, but the OP mentioned a Pagoda which it now appears is not for the use of whoever is renting but for sole use of the owner, and also she did mention a balcony which seems to be the same. Perhaps the Op has misread it or perhaps it wasn't very well explained in the ad how the property was set up.

    It is very common for villas to be split in Italy (and elsewhere I expect but my experience is with Italy) and for a floor to be kept for the family. I have actually rented one which was like that.

    In that case we were told the family didn't use the apartment when guests were there, but they did turn up for a couple of days whilst we were there, and our "private pool" was used by family friends on a couple of afternoons. We didn't want to appear unfriendly so we didn't say anything, but it was not absolutely what we had been lead to believe we were getting, which was a private villa.

    I don't have much to add although I've stayed in holiday lets in France with owners on the premises. The difference was we knew in advance from the advert so definitely not misled as OP seems to have been.

    I agree that 'when's a villa not a villa?' is rather missing the point.

    What I just had to post was that surely it's a pergola not a pagoda in the offending photos? Maybe someone will kindly look up OED and confirm?;)
  • poet123
    poet123 Posts: 24,099 Forumite
    maman wrote: »
    I don't have much to add although I've stayed in holiday lets in France with owners on the premises. The difference was we knew in advance from the advert so definitely not misled as OP seems to have been.

    I agree that 'when's a villa not a villa?' is rather missing the point.

    What I just had to post was that surely it's a pergola not a pagoda in the offending photos? Maybe someone will kindly look up OED and confirm?;)

    I haven't seen the photos, are there any linked to on here? It could well be a Pergola, or it could be a type of summer house in the style of a Pagoda.
  • slinga
    slinga Posts: 1,485 Forumite
    Part of the Furniture 1,000 Posts
    For the first time this year we went to a gites ( British owned ) where the owners stayed next door in adjoining property. We new about this and though we haven't had owners so close before thopught we'd give it a try as the property looked nice.
    The property was nice, the owners were great, we were out most of the day and the owners never intruded.
    We won't do it again though.
    It just wasn't for us although we thoroughly enjoyed our holiday.
    It's your money. Except if it's the governments.
  • Raksha
    Raksha Posts: 4,569 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Some years ago I sent OH off to book a villa in Florida..... Expecting a detached two storey building with own pool. He came back having booked a two up two down terrace with communal pool..... It was still described as a villa
    Please forgive me if my comments seem abrupt or my questions have obvious answers, I have a mental health condition which affects my ability to see things as others might.
  • andygb
    andygb Posts: 14,697 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    slinga wrote: »
    For the first time this year we went to a gites ( British owned ) where the owners stayed next door in adjoining property. We new about this and though we haven't had owners so close before thopught we'd give it a try as the property looked nice.
    The property was nice, the owners were great, we were out most of the day and the owners never intruded.
    We won't do it again though.
    It just wasn't for us although we thoroughly enjoyed our holiday.


    Exactly what you get with a gite.
    However a villa is different - self contained properrty, not to be confused with an apartment or flat or room.
    I am with the OP on this one.
  • stoneman
    stoneman Posts: 4,551 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    OP has gone very quiet all of the sudden. Maybe she decided to read the description of the place they were renting in more detail.
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
  • Coosh
    Coosh Posts: 9 Forumite
    edited 9 July 2013 at 7:29PM
    No I just said in my last post that I'm here until next Tuesday and will discuss with owner as we leave and update after that..pls scroll up x the description hasn't changed any since, I did read it properly :(
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