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NatWest & RBS PDF Statements

stclair
stclair Posts: 6,852 Forumite
Part of the Furniture 1,000 Posts Name Dropper
edited 29 June 2013 at 10:54AM in Budgeting & bank accounts
Im an ex employee RBS Group
However Any Opinion Given On MSE Is Strictly My Own
«13

Comments

  • RoxRoxBling
    RoxRoxBling Posts: 475 Forumite
    They also say you can use these as proof of identity etc.. Will this actually be the case, or will some companies be fussy?
    Save in 2013: #166: 9,122.51/[STRIKE]5,000[/STRIKE] 10,000
    Interest earned in 2014: £257.61 20/04/14
  • EarthBoy
    EarthBoy Posts: 3,191 Forumite
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    It's not up to RBS or NatWest to say whether the statements can be used as proof of ID or not; it's up to the other companies asking for the ID whether they are prepared to accept them.

    They can or may be refused, regardless of what RBS/NatWest say on their website.
  • JuicyJesus
    JuicyJesus Posts: 3,831 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    EarthBoy wrote: »
    They can or may be refused, regardless of what RBS/NatWest say on their website.

    It's a stupid statement. It'll just lead to more complaints for them ("I went to apply for a mortgage with these documents you said would be fine and they said they weren't acceptable!!!!1") and more complaints for other financial institutions ("NatWest said these would be fine to prove my address, but you won't accept them!!!!1").

    Well done, RBS/NatWest. Have a nice feature but advertise it totally wrongly. No bank worth their salt will accept documents printed from the Internet as proof of address. Especially not given that PDFs can be modified and that discrepancies from proper, official statements on the PDFs will also look like the discrepancies from proper, official statements on one of the many "print your own XYZ Bank statement" kits fraudsters love to use.
    They also say you can use these as proof of identity etc.. Will this actually be the case, or will some companies be fussy?

    That's not fussiness. Given what I say above, it's good common sense.
    urs sinserly,
    ~~joosy jeezus~~
  • TheEffect
    TheEffect Posts: 2,293 Forumite
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    edited 30 June 2013 at 4:04PM
    According to NatWest's Twitter account, they're also implementing a new feature of allowing you to update when you're traveling abroad via Internet Banking.

    In my opinion, NatWest's Internet Banking is quite old and outdated and lacks small features like being able to order a replacement card, update your address etc. They can also be slow as well, for example, if you apply for an overdraft and it is agreed, it is not added to your account until the next working day.

    Most banks add overdrafts instantly these days.
  • innovate
    innovate Posts: 16,217 Forumite
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    TheEffect wrote: »
    According to NatWest's Twitter account, they're also implementing a new feature of allowing you to update when you're traveling abroad via Internet Banking.

    update what?
  • TheEffect
    TheEffect Posts: 2,293 Forumite
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    innovate wrote: »
    update what?

    Update *them.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    TheEffect wrote: »
    Update *them.


    Huh? Statements? How do you update a bank statement?
  • TheEffect
    TheEffect Posts: 2,293 Forumite
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    innovate wrote: »
    Huh? Statements? How do you update a bank statement?

    Maybe I didn't word it correctly.

    As this thread mentioned a new feature NatWest have implemented i.e. allowing people to download PDF statements, I added that they're also implementing another new feature, which is to allow customers to tell NatWest when they will be abroad via Internet Banking, so that their cards do not get blocked.
  • innovate
    innovate Posts: 16,217 Forumite
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    ah right. Thanks for clarifying.
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    JuicyJesus wrote: »
    It's a stupid statement. It'll just lead to more complaints for them ("I went to apply for a mortgage with these documents you said would be fine and they said they weren't acceptable!!!!1") and more complaints for other financial institutions ("NatWest said these would be fine to prove my address, but you won't accept them!!!!1").

    Well done, RBS/NatWest. Have a nice feature but advertise it totally wrongly. No bank worth their salt will accept documents printed from the Internet as proof of address. Especially not given that PDFs can be modified and that discrepancies from proper, official statements on the PDFs will also look like the discrepancies from proper, official statements on one of the many "print your own XYZ Bank statement" kits fraudsters love to use.



    That's not fussiness. Given what I say above, it's good common sense.

    To be fair it does say could be.
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