Sky

Timmne

How annoying are sky??

Have spent almost 4 hours now TRYING to join up (aka signing at least £21 a month to them for at least a year) on the phone - which I'll add is always an 0870 number!!

Also nobody there has the ability to transfer calls it seems - to speak to a different department there means you have to call another 0870 number and then go through the 3 minutes of options!

Jeeeesus I've never come across a company so unwilling to get a sale!

Rants are so helpful. (to the ranter, not necessarily the rantee!!)

heatherw_01

Have you tried joining up online?

Timmne

Sadly I can't as I live in a block of 40 apartments and they can't deal with it online - Shame as I had my eye on £55 worth of Quidco cashback and the £10 sky incentive for joining online!

heatherw_01

What a shame. I have found their phone lines to be quite helpful but there are a lot of people that have problems with them.

Another number here that might get you to the right department. Still 0870 unfortunatley.

http://www.sky.com/portal/site/skycom/products/about/article?contentid=10504703

hjb123

When I joined upto Sky back in January I rang the Freesat number and said I couldnt decided between teh two and they gave me a really good deal to go with Sky and pay monthly rather than go with them and pay one off payment.

dangeroussports

Sky is owned by Rupert Murdoch and NOT Murdoch from the A Team.

Can you imagine if it was?

Butlers1982

Try this number 0800 27 93 366 that should be free

Timmne

Butlers1982 wrote: »

Try this number 0800 27 93 366 that should be free

Thanks for that... problem is it's all sorted now

Ahh well - I know for next time!!

before_hollywood

dangeroussports wrote: »

Sky is owned by Rupert Murdoch and NOT Murdoch from the A Team.

Can you imagine if it was?

i'd love to see the vans!!!!!

and if anyone tried to cancel they would have to go through B.A

''i pity the fool that wants to cancel his subscription''

jsap

i deal with them every so often (1-2 times/month) as a retailer, and really havent generally dealt with a nicer call centre. Yes, mistakes happen, and at bust times queues can be long, but operators are pleasant and speak clearly in english which is also important.

Timmne

I think that's where the problem lies - the staff are great; I haven't spoken to a bad one yet BUT it's a case of they can only work with what they have - they're limited by the rubbish system they're given to work with!