Buying Lingerie online

neilmcl

mo786uk wrote: »

show me where it does

What, are we in playschool now. :rotfl:

You made a statement that was completely wrong and failed to back it up with any credible evidence when asked, because there isn't any. I think you need to try harder.

Nahhah82

I was giving my opinion of how I think it is fair for a retailer to operate - I was ASKING what the legalities of the situation were

mo786uk

neilmcl wrote: »

What, are we in playschool now. :rotfl:

You made a statement that was completely wrong and failed to back it up with any credible evidence when asked, because there isn't any. I think you need to try harder.

I think it is well established that the DSR is there for you to view and item like you would do in a shop - its not for you to wear items and then send themback. My point was that ocne you have opened the packaging on a bar its very easy for the shop to say you have worn it.

Yes the onus is on them to refund in the case of cancellation but practically speaking there is little support for that.

Therefore i a shop refuses to refund the consumer will be in the position of having to sue.

neilmcl

Practically all clothes shops permit their customers to try on clothes as much as they like, quite a lot of lingerie shops will also allow their customers to try on their wares as well. If, as you say, the purpose of the DSRs is to afford the online customer the same or similar rights and opportunity as they would enjoy in a physical store, then how is the OP doing anything different to what they could do in a bricks & mortar store.

So I say again, your original post is quite wrong and misleading.

mo786uk

neilmcl wrote: »

Practically all clothes shops permit their customers to try on clothes as much as they like, quite a lot of lingerie shops will also allow their customers to try on their wares as well. If, as you say, the purpose of the DSRs is to afford the online customer the same or similar rights and opportunity as they would enjoy in a physical store, then how is the OP doing anything different to what they could do in a bricks & mortar store.

So I say again, your original post is quite wrong and misleading.

Based on practical experince

Plenty of online retailers say they wont take back udnerwear on hygiene reasons

If the OP tries to buy from a shop that does not clearly state they will take back underwear they will almost certainly run into problems - its not just absed on legal interpretation but on practical experience.

unholyangel

mo786uk wrote: »

Based on practical experince

Plenty of online retailers say they wont take back udnerwear on hygiene reasons

If the OP tries to buy from a shop that does not clearly state they will take back underwear they will almost certainly run into problems - its not just absed on legal interpretation but on practical experience.

Plenty of retailers also state they wont refund the original postage and that the goods must be returned to them within 14 days etc.

the_lunatic_is_in_my_head

mo786uk wrote: »

I think it is well established that the DSR is there for you to view and item like you would do in a shop

Is it?

The DSR regs very simply instruct the consumer to take due care and nothing else, comments like above appear to come from eBay type sellers who want excuses not to refund customers because they don't like change of mind returns.

mo786uk wrote: »

Therefore i a shop refuses to refund the consumer will be in the position of having to sue.

And the consumer would win outright, probably without appearing in court.

mo786uk

the_lunatic_is_in_my_head wrote: »

Is it?

The DSR regs very simply instruct the consumer to take due care and nothing else, comments like above appear to come from eBay type sellers who want excuses not to refund customers because they don't like change of mind returns.

In practice - yes.