Used car faulty but garage refusing responsibilty

KyKyM

Joe_Horner wrote: »

Brakes don't go from an MOT pass with no advisories (minimum 1.5mm pad thickness and would normally be advised if getting anywhere near that) to grinding noises from worn out pads in 3 weeks!

The smoke may well be an MOT issue as well depending just how bad it is, not to mention how far out the emissions are likely to be if it's smoking like that.

this was the point I was trying to make and clarify - Thank you

Tilt

KyKyM wrote: »

Sorry, but if you perhaps read the posts properly before commenting you would have read the the odometer reads just under 29000, it is only is you look at previous MOTs you see the difference.

Question surely begs; what is the true recorded mileage as far as you were made aware? Was any mileage given in any advertising... if so what was it? Does the mileage correspond with the MOT history?

The mileage issue could turn your whole case on it's head in your favour depending on your answers.

KyKyM

Tilt wrote: »

Question surely begs; what is the true recorded mileage as far as you were made aware? Was any mileage given in any advertising... if so what was it? Does the mileage correspond with the MOT history?

The mileage issue could turn your whole case on it's head in your favour depending on your answers.

The mileage was advertised at 50000, the clock reads 29000 but the MOT history shows it as 65931.
Here is what the MOT says, in case I am missing something here:
10/2009 - 37667
01/2011 - 19177
06/2012 - 27733
06/2013 - 28264

KyKyM

Also, another question (sorry) but if I have to wait 14 days for a response from the garage to my letter, what I am suppose to do in the meantime? I can't drive around in a car that needs new brakes but I can;t have it fixed as that doesn't give them the opportunity and would maybe stop me from being able to go to court to claim back.

Tilt

So in 2011, the mileage decreased by almost 18,500 miles? And now it reads 36,000 less than what is shown in the MOT history but was advertised as having done 50,000 miles?

Were you not given an explanation for this by the seller?

Tilt

KyKyM wrote: »

Also, another question (sorry) but if I have to wait 14 days for a response from the garage to my letter, what I am suppose to do in the meantime? I can't drive around in a car that needs new brakes but I can;t have it fixed as that doesn't give them the opportunity and would maybe stop me from being able to go to court to claim back.

Due to the mileage discrepancy, I would NOT be wanting a repair at all!

KyKyM

Tilt wrote: »

Due to the mileage discrepancy, I would NOT be wanting a repair at all!

No, no explanation given at all. TBH, with it being lower than advertised we thought we were getting a better deal.

I don't know what to do as they won't repair it, never mind take it back. We really like the car (minus the faults!) and if we take it back will be without a car and having to rush to find a new one.

Is there any other action?

I have been advised to write a complaint about faulty goods letter but it's not much help when I need a car for work and to go on holiday - the main reason we bought a 7 seater.

harveybobbles

KyKyM wrote: »

Sorry, but if you perhaps read the posts properly before commenting you would have read the the odometer reads just under 29000, it is only is you look at previous MOTs you see the difference.

I did read - infact it wasnt until post 14 that you bothered to mention to us that the mileage was wrong.

KyKyM

harveybobbles wrote: »

I did read - infact it wasnt until post 14 that you bothered to mention to us that the mileage was wrong.

As that wasn't the issue I was asking about and I only mentioned it when I was asked about the mileage. I had started a different thread about the mileage inconsistency.

But thanks for taking the time to read my post and give some valued help :T

harveybobbles

Regardless of mechanical issues, just reject the car due to the mileage issue. Is it an Espace? They are know for speedo faults.