Used car faulty but garage refusing responsibilty

KyKyM

jobdone1 wrote: »

Its called a service. Brakes o.k might swing it but check your mot history with direct gov. You might have an advisory from the latest M.O.T that has not been given to you regarding the brakes when you was given the mot pass receipt. As for the wipers yes they should try to assist you. But i think it is unfair to ask to pay for your service such as filters.

I've checked the MOT and it had no advisories. I am not expecting them to do a full service, just fix the faulty car they sold me.

KyKyM

Tilt wrote: »

Can you clarify the mileage as advertised? Are you also saying that the actual reading is significantly less that what the MOT history says? If so, why did you not query this?

I did not know the mileage was different until now.

KyKyM

arcon5 wrote: »

£900 is an outrageous price. If I was to service and do brakes on both axles it would cost be less than £200 in parts. Yours may be different but nothing significant. Plus labour, still shouldn't come to any where close to that price.

Actually thinking about it, £175 parts for mine. Probably 3 hours labour.


Brakes don't last forever, they are maintainable items, like tyres etc.
Same with the service.

It's not a biggie as in we're not talking about major failures like a turbo or clutch, but general components that do wear down- especially at 50k miles.

Did you not inspect the car first?
Most discs can be seen through even a steel wheel if you remove the trim with the aid of a torch.

The price of £900 or £50 isn't what I am querying here, I am asking if it is the dealers responsibility and how to get the car fixed without having to pay yet more money.

No, brakes do not last forever, but I'm fairly sure it takes more than 3 weeks for them to become totally worn.

KyKyM

Joe_Horner wrote: »

^^^ Do this.

There is NO fee for an appeal against a pass if you think the car should have failed, but you must contact VOSA within 28 days of the MOT being done:

Call them on 0300 123 9000 and tell them clearly that you think the car has passed incorrectly and want to appeal. As long as the MOT is less than 28 days old they'll take it from there.

Do NOT waste more time trying to talk to the garage because if you go outside the 28 days then you've lost the chance.

If VOSA re-inspect and agree that it shouldn't have passed then your MOT is still valid (it doesn't invalidate the pass result) but you'll have to get the repairs (including anything else they might find) done.

You'll be in a very good position to claim the full costs of the repairs off the garage if that happens, or to reject the car (if you prefer) because it was sold in an unroadworthy condition.

Thank you for your useful advice, I will do this

arcon5

KyKyM wrote: »

I've checked the MOT and it had no advisories. I am not expecting them to do a full service, just fix the faulty car they sold me.

Is it a fault though? Or just wear and tear? There is a difference.

Tilt

KyKyM wrote: »

I did not know the mileage was different until now.

Well if the mileage was advertised has having less miles than it actually has, all the other issues become irrelevant as the car was miss-sold in the first place.

You could go to trading standards with its as there may be a criminal act to investigate. Or the seller may prefer for you to reject the car and give you a full refund.

Joe_Horner

arcon5 wrote: »

Is it a fault? Or just wear and tear? There is a difference.

Brakes don't go from an MOT pass with no advisories (minimum 1.5mm pad thickness and would normally be advised if getting anywhere near that) to grinding noises from worn out pads in 3 weeks!

The smoke may well be an MOT issue as well depending just how bad it is, not to mention how far out the emissions are likely to be if it's smoking like that.

harveybobbles

KyKyM wrote: »

I did not know the mileage was different until now.

So you didnt look at the speedo when you looked at the car?

All of this story seems like a wind up the more I read it..

Tilt

harveybobbles wrote: »

So you didnt look at the speedo when you looked at the car?

All of this story seems like a wind up the more I read it..

I think the mileage is the main issue here. There appears to be a significant discrepancy in the reading now to that recorded in the MOT history. Although clocking itself is not illegal, selling a vehicle which has been clocked is unless the seller makes clear that the mileage is not 'accurate'.

If the OP was not made aware that the mileage is 'iffy' then the car has been miss-sold and therefore can be rejected under the SOGA. The other issues become irrelevant.

KyKyM

harveybobbles wrote: »

So you didnt look at the speedo when you looked at the car?

All of this story seems like a wind up the more I read it..

Sorry, but if you perhaps read the posts properly before commenting you would have read the the odometer reads just under 29000, it is only is you look at previous MOTs you see the difference.