Co-Op energy.

patman99

The points are credited annually. You do, of course, have to be a member of the Co-Op (you get a card when you join which has your membership number on it).

robrymond

Co-Op have done similar with us. We have paid £64 since they pretty much began and they have never adjusted it. Suddenly we get a letter saying it will rise to £97. The thing is...we are only £65 in debt...a months worth. To do such a steep increase is odd. More annoying is that with regular input this was never spotted earlier...as I submit readings regularly.

Done some comparisions and shall be moving away. I like Co-Op but this is a little steep. I'm also confused as how they come up with the predicted usage of £1100 when last year (as stated in there bill) was £800. Has energy risen that much this year?!

Nada666

Last winter was longer than the previous winter. £800 + 20% usage increase (due to cold winter) + 16% price increase = more than £1100.

You have to look at how much xy000 kWh cost and how that compares with other companies - fretting over direct debit instalments is the last thing to check.

dan3811991119

Quick question I can not find any reference to any form of direct debit discount or anything of that nature so can some one answer if I have this correct please.

If this is the case why dont the users complaining about there direct debit payments just shut the direct debits down and pay by invoice every three months. Hell you could even put the correct amount of cash you think you should be paying away into a savings account until needed.

robrymond

Nada666 wrote: »

Last winter was longer than the previous winter. £800 + 20% usage increase (due to cold winter) + 16% price increase = more than £1100.

You have to look at how much xy000 kWh cost and how that compares with other companies - fretting over direct debit instalments is the last thing to check.

Our gas bill was not higher really...the major increase was in electricity and that continues to be as high as the gas bill or higher some months.

roddydogs

Yes last winter was cold, but so was the winter before.

Nada666

Fair enough - if you have accurate records of consumption over recent years then you have accurate evidence to challenge the new payment.

But this is a new stance from you - you previously were not claiming that the new demand was incorrect - you said that they had allowed underpayment to go on for too long.

Nada666

dan3811991119 wrote: »

Quick question I can not find any reference to any form of direct debit discount or anything of that nature so can some one answer if I have this correct please.

If this is the case why dont the users complaining about there direct debit payments just shut the direct debits down and pay by invoice every three months. Hell you could even put the correct amount of cash you think you should be paying away into a savings account until needed.

You can do this now but not previously. The direct debit discount with Co-operative used to be £166 per year! Admittedly they seem to have stopped this (only recently). But, historically, you paid by direct debit or were whacked with a masssive surcharge.

Wywth

roddydogs wrote: »

They are supposed to check your usage/cost, but have just increased my DD from £87 to £152 ?? apparently ive got too far behind. Yes I know they & all the others have increased prices, but surely they should have intervened earlier. (Yes I do know you have to pay it in the end)

Prices may have increased, but not by over 70% !!!

You must be using more energy than you originally declared, and now you are on catch-up as well as paying the higher value you should have been paying from the outset.

patman99

As with any energy provider, you can claim back any overpayments.