We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Your device has been modified. Software updates are not available - Please help!
Hi
I recently purchased a Galaxy Note II on ebay (GT-N7105). When I try updating I get the error "Your device has been modified. Software updates are not available". When I check under the phone status it says "modified". Even when I connect it to my laptop the device doesn't get recognized.
Could anyone let me know why this might be the case and what I can do about it.
Many thanks
I recently purchased a Galaxy Note II on ebay (GT-N7105). When I try updating I get the error "Your device has been modified. Software updates are not available". When I check under the phone status it says "modified". Even when I connect it to my laptop the device doesn't get recognized.
Could anyone let me know why this might be the case and what I can do about it.
Many thanks
0
Comments
-
Someone has updated the phone via non-official means (even if with an official firmware).
You can only update in the same way again. Google "Samsung Odin".====0 -
Could anyone let me know why this might be the case and what I can do about it.
Many thanks
Can't offer a resolution but I had the same thing on my Galaxy S2 a couple of weeks ago. Strangely sorted itself out a few days later. Do a search for that error message, there's plenty of other people reporting the same thing. I put it down to a bug in Samsung's software.0 -
It's been rooted by the previous owner most likely, and not reset back to stock before selling on.
You're going to have to reflash it to stock via Odin if you want OTA updates.0 -
Just for clarification I've never rooted my phone or messed with the ROM. I just started getting this message but it resolved itself and successfully installed a subsequent stock update.0
-
Are you updating via Kies >>
This may work
http://forum.xda-developers.com/showthread.php?t=1978840
As said its been updated firmware changed by the last owner or rooted .
jje0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards
