YouView box - very poor signal

blizeH

Hi,

We've just bought a YouView box for my grandparents, they live in an area with a very good Freeview signal, however the YouView reception is awful, and checking the YouView site says:

No digital TV channels available.

Eh? Any ideas please?

penrhyn

Have you checked the aerial.? Have they had problems with freeview previously?

Whats the postal area?

VisionMan

In the menu, have you enabled 'RF On'? (which is the aerial connection).

penrhyn

You mean for the RF modulator? Shirley OP is using HDMI or SCART.

VisionMan

penrhyn wrote: »

You mean for the rg modulator? Shirley OP is using HDMI or SCART.

Shirley your right, but best to assume nothing.

But we need a response from the OP now...

System

blizeH wrote: »

Hi,

We've just bought a YouView box for my grandparents, they live in an area with a very good Freeview signal, however the YouView reception is awful, and checking the YouView site says:

Eh? Any ideas please?

The Youview box is a Freeview box in all but name, it just has a few extra features like the IPTV so the signal will be the same.

I'd suggest you try a signal booster

blizeH

Thanks both - have to say I have no idea what she's using because my mum set it up (recipe for disaster) but it's probably scart if that's what it came with... will check the RF On option and that everything is setup okay when I go over next (sometime this week)

Apparently it is quite a bit better now, so like you said pen it could have been intermittent issues