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YouView box - very poor signal

blizeH
blizeH Posts: 1,401 Forumite
Part of the Furniture 1,000 Posts Name Dropper
edited 23 June 2013 at 4:34PM in TV MoneySaving
Hi,

We've just bought a YouView box for my grandparents, they live in an area with a very good Freeview signal, however the YouView reception is awful, and checking the YouView site says:
No digital TV channels available.
Eh? Any ideas please?

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Have you checked the aerial.? Have they had problems with freeview previously?

    Whats the postal area?
    That gum you like is coming back in style.
  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    In the menu, have you enabled 'RF On'? (which is the aerial connection).
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    edited 24 June 2013 at 3:17PM
    You mean for the RF modulator? Shirley OP is using HDMI or SCART.
    That gum you like is coming back in style.
  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    penrhyn wrote: »
    You mean for the rg modulator? Shirley OP is using HDMI or SCART.

    Shirley your right, but best to assume nothing. :)

    But we need a response from the OP now...
  • System
    System Posts: 178,403 Community Admin
    10,000 Posts Photogenic Name Dropper
    blizeH wrote: »
    Hi,

    We've just bought a YouView box for my grandparents, they live in an area with a very good Freeview signal, however the YouView reception is awful, and checking the YouView site says:

    Eh? Any ideas please?

    The Youview box is a Freeview box in all but name, it just has a few extra features like the IPTV so the signal will be the same.

    I'd suggest you try a signal booster
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • blizeH
    blizeH Posts: 1,401 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks both - have to say I have no idea what she's using because my mum set it up (recipe for disaster) but it's probably scart if that's what it came with... will check the RF On option and that everything is setup okay when I go over next (sometime this week)

    Apparently it is quite a bit better now, so like you said pen it could have been intermittent issues :)
This discussion has been closed.
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