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Sainsburys Passing Forged Notes

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  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    This will end in tears, they will not admit to putting fake notes in the machine so you are stuck with it.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I doubt Sainsburys are even the service provider to be honest. Probably a third party company simply using their premises. Sainsburys themselves and their staff are highly unlikely to have access to it.
  • bluenoseam
    bluenoseam Posts: 4,612 Forumite
    gardner1 wrote: »
    just spend it/pass it on to somebody else...after all it was passed on to you

    That is fraud & a criminal offense punishable with a prison term if you are deemed to have done so knowingly. Further to that I'm surprised you were allowed to keep the note, wouldn't be the first time I've heard of a counterfeit note being retained!

    To be honest I'd follow HSBC's advice, get in contact with the third party & see what they say, although I'd guess it'll involve something along the lines of "didn't get it from our machine". Unfortunately BoE do not reimburse fake notes either, so it might be a case of taking the hit on this one. I got "lucky" the other week, it was only a fake pound coin out the self scanner (a really bad one at that!) which is now used for the locker at the gym!
    Retired member - fed up with the general tone of the place.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    You should really report it to the police - if you don't, you run this risk:

    "...law enforcement agencies arrest individuals who are caught in possession of counterfeit currency or who are responsible for the distribution and passing of counterfeit banknotes, irrespective of the quantities involved."

    http://www.bankofengland.co.uk/banknotes/Pages/about/counterfeits.aspx

    HSBC's advice is clearly nonsense, you have no definitive way of knowing which company is contracted to replenish the ATMs. Although Sainsbury's staff will have no access the company will have the contractual relationship with the bank that provides the ATM (which used to be HBOS although I'm not sure if that's still the case) who are likely to have the contract with the security company that supplies the cash, although that cash may well originate from the bank's own cash centre.

    I would take the note to the police, who will probably keep it, get a crime report, and take that to Sainsbury's and ask them to refund your £10. Although I've never had to do it I would imagine they have a protocol in place for this situation, and I would hope they'd refund without too much argument.
  • There used to be a reluctance to 'own up' to responsibility for fake notes in ATMs.

    Agrinnall's is probably the best advice. I think Sainsbury's may refund the amount (when presented with a police and your report) since Sainsbury's have effectively taken responsibility for the notes - and can then argue the toss with the ATM company.

    I have to say that it is a very odd situation that an ATM has given out fake notes since generally ATM money comes from large bullion centres which effectively sort fake notes from legit ones. Someone must know how the 'fakes' got into the ATM machine - but thats irrelevant to getting the money refunded.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Oh come on guys, quit the scare mongering, were talking about a single note and a one off occasion here. Just spend it in Sainsburys, I'm sure it won't see them struggling. With the possibility of being out of pocket I wonder how many of you text book do gooders would actually do the 'right' thing! For some people, £10 is a lot of money!!!!

    There's a difference between knowing what's right and doing what's right. We all know what the speed limit it, yet many of us don't think twice when hitting 65 in a 60 for example
  • ILW
    ILW Posts: 18,333 Forumite
    If you report this officially you will have the note confiscated from you with no redress.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP I know for a fact the store nor the staff actually fill the ATM's up, all the staff do is allow access to those who come in with the cash.
  • Alarae
    Alarae Posts: 356 Forumite
    Part of the Furniture 100 Posts Debt-free and Proud!
    Hi OP, I actually work for Sainsburys and we have an ATM attached to the front of the store as a Sainsburys Bank ATM. There have been problems with it but we can't do anything except give people an apology letter and a number for Sainsburys bank.

    The ATM is not owned or operated by Sainsburys (despite being called Sainsburys Bank) so they can't help you unfortunately. Sainsburys bank is a completely separately entity to the grocery side. Best thing to do would be to ring up Sainsburys bank and see if they will do anything for you.
  • gardner1
    gardner1 Posts: 3,154 Forumite
    VitaK wrote: »
    That doesn't make it right to pass it on though.
    its been passed on to op and if op hands its in they will get jack 5hit in return....SPEND IT
This discussion has been closed.
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