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Toshiba laptop keeps shutting down when typing

24

Comments

  • I had a Dell laptop with similar problem.
    I replaced battery and cleaned fan, it solved the problem.
    It might be getting overheated, or fan running too fast.
  • david39
    david39 Posts: 1,968 Forumite
    I had the same problem with another make of laptop.
    Very obscure solution - a complete re-install of Windows did not cure it.

    I eventually traced it to having bought a wireless keyboard and mouse to use with my laptop and another, different one, with my smart TV. I left the keyboard for the tv switched on all the time and, when the TV was on, then there was some interaction between the two wireless keyboards that caused the laptop to shut down when a key was pressed, even on the laptop's own built in keyboard. Swapping the keyboards over cured the problem, as did closing down the TV keyboard.

    I would just check if you have other equipment using wireless dongles and try turning them off to eliminate this unlikely possibility.
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Actually david39 could be close to the answer but it might be your phone. See replies by cbarnes towards the end of here

    http://www.minasi.com/forum/topic.asp?TOPIC_ID=34378
  • jasmin10
    jasmin10 Posts: 905 Forumite
    hi thanks for the replies.
    I dont use the battery at all any more so it is always on mains. I will hoover the back now and remove the battery all together and report back in 5.

    oh and there arent any gadgets etc plugged into it
    TopCashback £1792.63
    My Little World
  • jasmin10
    jasmin10 Posts: 905 Forumite
    Just tried to take the back off but couldn't do it so just hoovered through the holes, also removed the battery.

    Unfortunately it's still doing it. Just going to check out onzeys link :(
    TopCashback £1792.63
    My Little World
  • jasmin10
    jasmin10 Posts: 905 Forumite
    just tried it with iphones out of the room and it is still doing it :(
    TopCashback £1792.63
    My Little World
  • jasmin10
    jasmin10 Posts: 905 Forumite
    theres some kernal errors on the event viewer and someothers, how can i do a print screen to show you?
    TopCashback £1792.63
    My Little World
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Can you take a picture on your phone and post it perhaps.

    Also, just to be clear, can I repeat virtually what Enterprise 1701C asked. Will the laptop stay on indefinately if the keyboard is not touched at all, and does it only start to shut down when you begin to type?
  • jasmin10
    jasmin10 Posts: 905 Forumite
    edited 10 June 2013 at 3:17PM
    Hi, it only shuts down when I begin to type. On the event view there loads.no it doesn't say it's shutting down it jousts shuts down. Think this will work

    image.jpg
    TopCashback £1792.63
    My Little World
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Can you try bringing up the on screen keyboard.

    Start > All programs > Accessories > Ease of Access > On-Screen Keyboard

    See if that works (not suggesting as a permanent fix)

    Also, do you have a separate USB keyboard by any chance?
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