Dealing with dodgy car dealer/Trading standards

arcon5

motorguy wrote: »

Rejecting the car means exactly that. Rejecting it.

You cannot reject it and continue driving it,

I didn't say op can drive it, I said ops under no obligation to restore it to them (Buyer not bound to return rejected goods - Section 36 of the Sales of Goods Act). Op can stop using it and reasonably make it available for collection.

motorguy

arcon5 wrote: »

I didn't say op can drive it, I said ops under no obligation to restore it to them (Buyer not bound to return rejected goods - Section 36 of the Sales of Goods Act). Op can stop using it and reasonably make it available for collection.

No i know you didnt.

However the only other option - as you're saying - is to stop using it. Which i dont think is going to upset the dealer a whole pile.

bod1467

You keep saying VISA - VISA what? Debit or Credit card?

motorguy

bod1467 wrote: »

You keep saying VISA - VISA what? Debit or Credit card?

I'm assuming they paid or part paid for the car via VISA credit card.

Crabman

higda202 wrote: »

Its not really fit for the road, and so remains unused at any rate.

Any slim chance I have with VISA requires the car to be rejected.

Do you know if anyone has had much success with this route - there seem to be many grey areas that are potentially problematic.

In the case of a chargeback, if the seller becomes unresponsive or does not cooperate to facilitate the return of an item, VISA will look at it sympathetically - you can't return the car if you have no instructions or advice from the seller.

If it was bought with a credit card, Section 75 should apply.

higda202

VISA Debit - which still has a chargeback scheme. I have discussed this with the bank and have the relevant paperwork. But I suspect the case is not black and white enough for this to be effective.

bap98189

Name and shame the dealer. At least that way it may serve as a warning to others.

londonTiger

bod1467 wrote: »

You keep saying VISA - VISA what? Debit or Credit card?

you can still chargeback debit card transaction. The amount needs to be higher than £100, and there's a bit more paperwork involved.

Credit card transactions are easier to chargeback because it's not your money, it'#s the lenders money. And you as the debtor are covered under various financing regulatio0ns.

higda202

Yes, I have all the paperwork to hand so will try this route.
Could "name and shame", but probably best not to seem like a crazed angered customer online.

I have added my negative review to a growing list online. Some of his fake reviews are quite entertaining:

"Mr.XXX the best car dealer in London, he has maybe 200 cars at a time, sells so many cars throughout the year, personally myself i was very happy with his service and the car he sold to me. I brought a Civic 2007 model, it is great and has been since i purchased it. I would definitely recommend him. After selling so many cars so what if there are little problems with 5 customers out of 1000. He has a choice of good cars. Keep up the good work XXX.
Anthony Mc.Cullins Reviewed 10th May 2013 7:30 PM"

Cocos88

I wish I had seen your post earlier:/ My story - car started having problems a few hours after purchasing. I contacted him the next money and ask for my money back.We had a massive argument with him hanging up on me and me getting really frustrated. When I mentioned him that I will report the case to the Trading Standards he did not seem to care about it. All I want is my money back. I am now thinking to apply for a Visa scheme as you did and wondering if you have any success with it. Thank you.