Advice urgently needed plse for T-Mobile upgrade

littlewren

Hi,

Could I have your thoughts please?

I have been on a contract with T-Mobile - my first ever, as I used to have PAYG - and the 24 months is now up. I'd had a good deal via Quidco, for a Samsung Galaxy Ace: £5.90 for the first 12 months, then up to £10.90, 100 minutes, unlimited texts, unlimited internet. I've been pleased with T-Mobile so want to stay with them, although my Galaxy Ace is now playing up a bit.

I contacted them via their Chat facility yesterday and have got what seems like a great deal for an upgrade and I wondered what people on here think. Is it too good to be true?

It's a Sony Xperia SP, £5.93 for 24 months, with the same package, but including free voicemail this time, free delivery. I will have to pay £39.99 for the phone. I've read reviews on the phone and like it.

Can anyone see anything I may have missed on this good deal? I found it strange how they can cut my monthly rental in half for the 24 months this time too.

I'd be very grateful for any feedback, as I want to get back to them today.

Many thanks.

bobbyo

Under £6 a month & you are "thinking about it"????

littlewren

bobbyo wrote: »

Under £6 a month & you are "thinking about it"????

I know it sounds crazy, but I just wondered if some eagle-eyed person might say 'ah, but I've been in this situation before and I had problems....'

It's just that it seems too good to be true.

visidigi

I'd be cautious.

Phone is £299 on TM PAYG.

£6 x 24 = £144 + £40 = £184

Something doesn't add up....

littlewren

visidigi wrote: »

I'd be cautious.

Phone is £299 on TM PAYG.

£6 x 24 = £144 + £40 = £184

Something doesn't add up....

Well, I've got all the e-mails from the girl I spoke to on Chat on T-Mobile's site, and they list the deal, the costs etc. so I'll make sure I print those out in case there's a problem.

bobbyo

Im in a similar situation to the OP. I'm on t-mob £20pm (600 mins / 500txts) unlt internet as a booster (Free) & a £10 loyalty discount, so my total bills are £11.50 odd a month.

If I did an upgrade, are my 2 boosters likely to continue?

Thanks in advance! - Bob

keith1950

Can anyone see anything I may have missed on this good deal? I found it strange how they can cut my monthly rental in half for the 24 months this time too.

I think you need to ring them to confirm the details are correct.

100 mins/unlimited texts and 1gb data is currently £21/month to a new customer so I very much doubt they would also give you unlimited data for only £5.93p/month.

As already stated the total you would pay for the year is less than they charge for the phone on PASYGO.

£5.93p/month might be what they might offer for that tariff without a phone .

littlewren

keith1950 wrote: »

I think you need to ring them to confirm the details are correct.

100 mins/unlimited texts and 1gb data is currently £21/month to a new customer so I very much doubt they would also give you unlimited data for only £5.93p/month.

As already stated the total you would pay for the year is less than they charge for the phone on PASYGO.

£5.93p/month might be what they might offer for that tariff without a phone .

I don't fancy ringing them again really. I did ring them yesterday to ask what they could offer me for an upgrade and the man I spoke to said I could have the Samsung 3 Mini for £14 per month but it wasn't a phone I particularly wanted and the tariff wasn't as good. I asked him the size of the screen and he told me one size and then later on changed it, I didn't feel confident dealing with him.

I then spoke to a girl on Chat on T-Mobile's site who offered me various deals and I decided to go with this one, with the cost of the phone at £39.99 and then the £5.93 per month, the same tariff as the one I have now - 100 minutes per month (which suits me fine) unlimited texts and unlimited internet (which was the booster) plus free voicemail, whereas I have been paying for that up to now.

littlewren

bobbyo wrote: »

Im in a similar situation to the OP. I'm on t-mob £20pm (600 mins / 500txts) unlt internet as a booster (Free) & a £10 loyalty discount, so my total bills are £11.50 odd a month.

If I did an upgrade, are my 2 boosters likely to continue?

Thanks in advance! - Bob

Mine have so yours should too, but if I were you I would go to T-Mobile's site and speak to someone on their live Chat. I found it easier than ringing up and speaking to someone and you might get a better deal that way.

bobbyo

littlewren wrote: »

Mine have so yours should too, but if I were you I would go to T-Mobile's site and speak to someone on their live Chat. I found it easier than ringing up and speaking to someone and you might get a better deal that way.

Ph4U confirmed it was unlikely if I went through a 3rd party / agent.

I will try livechat / phone / shop & am willing to travel around EE shops if required.

Keep us posted on how you do?

littlewren

Good luck bobbyo, yes, will do.