Opodo.... Over charged me help!!!

maffcliff

I will have to see what they say tomorrow.
Such a pain that it happens to be a bank holiday weekend!!

photome

Presumably you did decline their offer of insurance ?

Otherwise it does seem that the price is £1649.

If you didn't decline the insurance that would add on about £80, then there may be credit card charges, although don't see how it could be £300+

geo555

Where are you flying from? Gatwick or Manchester? If you are going from Manchester, there are 2 flights on the 10th and the difference in prices between the flights is about £160 each.
Are you sure that you selected the cheaper flight?

maffcliff

From gatwick,

Yes I declined the offer of insurance, as I have yearly insurance,

I'm gonna call them tomorrow and try and speak to there highest boss possible,

maffcliff

Just tried to add the link to the screen shot but won't let me as a new user.

vegasvisitor

It's coming up 1959 when I put the details in. Quite sneaky how insurance is automatically selected though, I didn't think they were allowed to do that any more!

Icequeen99

Icequeen99 wrote: »

It probably doesn't help but I have just run it through to the page where you enter your card details and it does indeed confirm your original price.

I would dispute it with your bank and continue the complaint with them.

IQ

I have done it again with Gatwick and I am getting £1959. So £300 more. The Heathrow quote is showing the £16XX.

IQ

maffcliff

Just an update.

Just had a call from Chris at opodo, he has seen there must have been an error and is going to refund me the diffrence,
Chris was very helpful, and im glad this is all sorted and can start looking forward to our holiday..


Thanks all for your support on this thread..

Archergirl

Good to hear Opodo are looking into it. Hope you get your refund soon.

littlereddevil

"must have been an error" all sounds very strange on Opodo's part