free hoover ???

rollergirl1507

Well i am still waiting for them to email to cancel the order and i did mine last night so who knows what is going on.

I'm_so_skint_it_hurts!

zappster1966 wrote: »

But Bissell's T&C aren't like other companies. Theirs say the price you pay
is the price on their website. And when you place the order the price is zilch.
It'd be interesting to see how a court would view it if one of us was brave enough to take it further. The small claims procedures are there if anyone wants to take them on. I'm in Scotland right now, small claims costs £39 if the value of the claim is under £750. In the unlikely event I decided to sue them they'd have to hire a Scottish solicitor to prepare their case. Which would be a damned sight more expensive than giving me a free vacuum cleaner.

We know there's next to no chance that we'll get this item. We've known that since this thread began. We don't need spoken to as if we're children who need to grow up. But why not wish us luck , eh ? Why not say "good for you, i hope you get it !" instead of acting as spokesmen for the company itself and being right miseryguts.

Well said that person. I don't care if I don't get a free hoover it's been fun!

zappster1966

Here's some guff I found online. It relates to items mis-priced online and is from the BBC.

"Until there is a binding contract, either party can pull out of the agreement.

Amazon's conditions of use state there is no contract between the company and a customer until Amazon sends an e-mail confirming it has dispatched an order.

A case last year [2002] involving Kodak seems to back Amazon's stance.

By mistake Kodak was selling the EasyShare DX3700 digital camera on its website for £100 instead of its normal price of £329.

Customers flocked to buy the camera. Initially Kodak said it would not honour the purchases, but eventually backed down.

This was because Kodak had sent an automated response to its customers, and that action effectively constituted an acceptance of the £100 offer.

Lawyers at the time warned companies to tighten up on their terms and conditions and to avoid sending automated responses to purchases.

This is a point which Amazon appears to have heeded."

Did we not get an automated response ? Did they not give us an order number ? Do their T&C not say the price you pay is the price online at the time the order is placed ?

And it has been and still is a bit of fun

cheapskate58

diamonds wrote: »

that reeks of hypocriy CHEAPSKATE58

:rotfl:

Why and !!!!!! is "hypocriy" anyway?:p

rollergirl1507

cheapskate58 wrote: »

Why and !!!!!! is "hypocriy" anyway?:p

:rotfl::j:rotfl::j:rotfl::j:rotfl::j:rotfl::j:rotfl::j:rotfl::j


ah this site always cheers me up.

cheapskate58

zappster1966 wrote: »

But Bissell's T&C aren't like other companies. Theirs say the price you pay
is the price on their website. And when you place the order the price is zilch.
It'd be interesting to see how a court would view it if one of us was brave enough to take it further. The small claims procedures are there if anyone wants to take them on. I'm in Scotland right now, small claims costs £39 if the value of the claim is under £750. In the unlikely event I decided to sue them they'd have to hire a Scottish solicitor to prepare their case. Which would be a damned sight more expensive than giving me a free vacuum cleaner.

We know there's next to no chance that we'll get this item. We've known that since this thread began. We don't need spoken to as if we're children who need to grow up. But why not wish us luck , eh ? Why not say "good for you, i hope you get it !" instead of acting as spokesmen for the company itself and being right miseryguts.

Take them to the small claims if you want. But no court is going to force them to honour this.

Everyone makes a mistake and some poor s*d is getting his or her ar*e kicked for this. The more it gets ratcheted up, the worse the kicking is going to be.

By pursuing it further you will only prolong the agony for everybody

zappster1966

If it's an error in my favour at their expense it's always "human error" and some poor individual will get their !!!! kicked from here to kingdom come. So heap all the guilt trip onto me why dontcha !

But if it's an error in favour of my bank at my expense it's always "computer error", everyone shakes their head, nothing can be done and no-one knows why it happened or can fix it.

Weird huh ?

TBeckett100

small claims cost is only £30 anyway

cheapskate58

TBeckett100 wrote: »

small claims cost is only £30 anyway

Unless your claim is ruled to be vexatious; then defence costs can be awarded against you - that would make a bl**dy expensive appliance you never got:p

jmc160

Hi guys - I'm watching this thread with interest. I'm just waiting to see the outcome of this. BUt I have a quick question:

There's a debate going on about the relevence of the T&C's in this case, as there apparently wasn't a price advertised, and I can see the point to that argument.

But as has been mentioned, a sale becomes binding when there's an offer and an acceptance. So the buyers have offered £0.00 for the hoover, and some have reported receiving an email with a confirmation - stating £0.00 paid - and an order number. Wouldn't this count as acceptance?

I'm not trying to heat up the debate, I'm genuinely interested to know!