free hoover ???

zappster1966

Phoned their telephone helpline 0870 220 0320.
No news. For orders placed online it takes 24 hours for their system to update & pass info through to the customer service team. The lady suggests phoning back tmorro. They're open until 8pm on Saturday.

Baby_J_2

I didn't get to order one (Now says on the website it is £179.99) ut please post if anyone gets one!

now_a_mum&skint

Tallyho wrote: »

How do you know that ?

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simonabc vbmenu_register("postmenu_5274129", true);
NotSoNewbie MoneySaver

Just spoke to my friend that works for customer services at bissell. They wont be able to change the price til tomorrow and all orders at the wrong price will be cancelled.

Its always the same with these things, its hardly worth wasting your time putting in details.

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Hi Tally ho, I read the above post. x

Spikey_2

now_a_mum&skint wrote: »

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simonabc vbmenu_register("postmenu_5274129", true);
NotSoNewbie MoneySaver

Just spoke to my friend that works for customer services at bissell. They wont be able to change the price til tomorrow and all orders at the wrong price will be cancelled.

Its always the same with these things, its hardly worth wasting your time putting in details.

---

Hi Tally ho, I read the above post. x

well at least we all know now .... Thanks 'now a mum&skint'

now_a_mum&skint

Spikey wrote: »

well at least we all know now .... Thanks 'now a mum&skint'

Hi, I hope my post doesnt read that I spoke to my friend, I quoted simonabc who said he'd spoken to his friend who works in customer services at Bissell, just incase people think I spoke to customer services.....I havent xxx:o

Spikey_2

now_a_mum&skint wrote: »

Hi, I hope my post doesnt read that I spoke to my friend, I quoted simonabc who said he'd spoke to his friend who works in customer services at Bissell, just incase people think I spoke to customer services.....I havent xxx:o

Of course I didn't think that but having insider friends does help...lol

TBeckett100

if they wish to cancel the order then i will go for them via their own t&c's

TBeckett100

Tallyho wrote: »

What was the price on the website then ?

The T&C's are on the site for all to see , no need to take a screenshot .

hmm, somethings can change overnight, tak the easyjethotels t&c's. more amendments than a government bill

Tallyho_2

zappster1966 wrote: »

Both you & I know there was no price displayed against the vacuum. There was just an empty space. But when you ordered it £0.00 was the price they were charging. If it "technically" wasn't for sale why were they advertising it, taking orders for it, checking their database to see if there was stock available then checking everyones card details ?
No word incidentally from the company. I might just give them a ring and see what their position is.

Jeez , do I need to spell it out to you !!

It was not being advertised for sale as there was no price involved at the offers stage . It's fairly obvious to anyone with an ounce of common sense that it was an incomplete website page that had not been updated with the actual facts . You received an automated ID number for your order , this will then be manually checked for stock levels , card authorisation etc . The fact that you received the order ID does NOT mean that the system has instantaneously allocated one to you .

Tallyho_2

TBeckett100 wrote: »

if they wish to cancel the order then i will go for them via their own t&c's

If they cancel it what are you going to use in the T&C's to go after them ?

Take a look at T&C's section nos 4 & 5 , especially no 5