Returned Items

Valli

sakibrashid wrote: »

just got a letter from the bank stating they have accept the application and will refund the money. :j

Yes dear. Of course you have. Now you trot off back to your bridge.

SHIRAZ

you got a letter from the bank in less than 24 hours?! wow, who do you bank with? as I'm definitely going to have to change to them...

Valli

sakibrashid wrote: »

finally won the case

To clarify, OP lied about an order from a company, claiming to have bought £1300 worth of clothing from an online store with a maximum order size of £500, the returned the whole lot because she didn't use her student discount AND she found the items cheaper elsewhere anyway; returned items never made it back to the company yada yada

You are a troll.

You've been outed.

:rotfl::rotfl::rotfl:

Georgiegirl256

sakibrashid wrote: »

just got a letter from the bank stating they have accept the application and will refund the money. :j

Course you have! :rotfl:

Try and come up with a better story next time, yours wasn't even believable from the start! Think you need to go back to troll school

Hintza

The original post:-

sakibrashid wrote: »

hi,

i bought some clothes from asos on 26th April, the order totalled £1300 (my student loan) after a day i realised i hadn't used my student discount (10%) and also found the goods a lot cheaper on Brand alley so decided to return the goods, i contacted asos through there website and a Yodel driver came and collected the goods. The good were fully sent back to asos, but surprisingly out of all the items i had sent back only one was refunded to me which was a pair of Fred Perry shoes. After contacting them over 20 times by email and phone i was finally put through to a Team who told me there was nothing more then can do and i should contact my bank. I have now contacted my bank but just really stressed, i have provided proof of collection and the weird thing i find is that asos have now blocked my account even though they are at fault. what more can i do or provide. really stressed.

Sak

Valli

Quizzical_Squirrel wrote: »

I don't think £500 is their universal maximum order total.

According to the terms you quoted earlier, £500 is the maximum order to which a discount can be applied. The OP didn't use the discount so this wouldn't apply.

No, their maximum order is £500. It is not possible to order over £500 worth of goods and bring it down to under £500 using any discount codes. You can order up to £500 of goods and then, if you have them, apply codes/discounts. Or not.

Given that the OP has edited post one and deleted at least 4 other posts from this thread now I think we can all work out exactly what she's trying to do.

The actual phrase from the T&Cs is

Maximum pre-discount spend limit of £500 applies per order

SHIRAZ

Valli wrote: »

No, their maximum order is £500. It is not possible to order over £500 worth of goods and bring it down to under £500 using any discount codes. You can order up to £500 of goods and then, if you have them, apply codes/discounts. Or not.

Given that the OP has edited post one and deleted at least 4 other posts from this thread now I think we can all work out exactly what she's trying to do.

The actual phrase from the T&Cs is

Maximum pre-discount spend limit of £500 applies per order

I'm with you that the OP was more than likely a troll, too much just didn't add up, but I think what the previous poster said about £500 being the most you could order and get discount is correct, you can definitely order over £500 worth of goods at one time as they sell handbags etc for over £1000 and I have friends who have ordered over £500 worth of stuff in one go (got multiple sizes of things to try on etc then sent stuff back)

Valli

Maybe they up the limit for customers with whom they have previously dealt?

SHIRAZ

Valli wrote: »

Maybe they up the limit for customers with whom they have previously dealt?

I'm not sure about that, but if you're paying in full at point of sale I can't see the point of them limiting your spend, for a credit account maybe but I wouldn't say so for paying in full.

Georgiegirl256

Quizzical_Squirrel wrote: »

I agree there's more to this story than we're being told but this isn't the right thing to latch onto and declare troll.

It's obvious they're a troll!!

No one gets a letter off their bank and their problem sorted that quick!

The OP needs to come up with a better story than that. :rotfl: