We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Shell deal feedback

Options
MSE_Deborah
MSE_Deborah Posts: 134 MSE Staff
Part of the Furniture Combo Breaker I've been Money Tipped! Savvy Shopper!
Hi guys,

This is a forum feedback thread to the Shell Deal we featured on 21 May 2013. Please let us know how it goes for you and if you have any issues.

MSE Deborah

Grab the latest MSE Deals
Follow the Deals Team on Twitter: @MSE_Deals
Get Martin's Money Tips
Join the MSE Forum
«13456716

Comments

  • njsb14
    njsb14 Posts: 82 Forumite
    Not a good start.
    Tried to place order on website, took payment details, did verified by visa, then when page said payment for your order was successful, next few lines down said
    Please update your details
    We cannot process your order without valid address details.

    But when I try and enter my details onto the web form it doesn't process them, they remain on the form and the Save&Continue button doesn't process them.
    I had already entered details on the previous screen, so don't know why it was asking again!
    I will email mighty deals and get them to check out the issue with their website
  • Quentin
    Quentin Posts: 40,405 Forumite
    Do you have to use the MSE affiliates link (and therefore give up on using a cashback site's link) to get the extra safeguards mentioned in the MSE article (dedicated email address for queries/extended refund period)?
  • Successfully managed to purchase one of these, fast quick efficient service.
    £80.00/11000
  • deutsch
    deutsch Posts: 398 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    "Existing Shell Drivers Club card holders can transfer your points from one card to the other." - How?

    "You'll be sent a statement from Shell in July and you should be posted the fuel coupons in August, as they’re sent out quarterly."

    This doesn't explain how to transfer from one card to another?
  • guesswho2000
    guesswho2000 Posts: 1,703 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Uniform Washer
    Don't forget topcashback, 15% from mighty deals.
  • Quentin
    Quentin Posts: 40,405 Forumite
    deutsch wrote: »
    "Existing Shell Drivers Club card holders can transfer your points from one card to the other." - How?

    "You'll be sent a statement from Shell in July and you should be posted the fuel coupons in August, as they’re sent out quarterly."

    This doesn't explain how to transfer from one card to another?
    Does it matter?

    You could just use the new card to get the fuel voucher then bin it???
  • MightyDeals_representative
    MightyDeals_representative Posts: 355 Organisation Representative
    deutsch wrote: »
    "Existing Shell Drivers Club card holders can transfer your points from one card to the other." - How?

    "You'll be sent a statement from Shell in July and you should be posted the fuel coupons in August, as they’re sent out quarterly."

    This doesn't explain how to transfer from one card to another?

    Hi,

    If you click on following link you can see how to transfer points from 1 card to another. This is directly from Shell.

    https://www.shelldriversclub.co.uk/smart/other/Other3.html?site=en-en

    Hope this helps

    Neil Campbell
    MightyDeals
    Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • where2save
    where2save Posts: 174 Forumite
    "Oops… something went wrong

    Unfortunately, payment for your order has failed. Please retry the payment process and ensure your address and card details are correct."

    I just get the above error message every time I try, even with different payment cards.
  • pwl
    pwl Posts: 100 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    where2save wrote: »
    "Oops… something went wrong

    Unfortunately, payment for your order has failed. Please retry the payment process and ensure your address and card details are correct."

    I just get the above error message every time I try, even with different payment cards.


    Same here, pretty rubbish really!
  • MightyDeals_representative
    MightyDeals_representative Posts: 355 Organisation Representative
    Quentin wrote: »
    Do you have to use the MSE affiliates link (and therefore give up on using a cashback site's link) to get the extra safeguards mentioned in the MSE article (dedicated email address for queries/extended refund period)?

    Hi Quentin,

    No matter what you will have the same refund terms available to you when you purchase with MightyDeals.

    We offer a no quibble refund within 7 days and if you want a refund on this particular deal we will offer the refund up to June 30th. In this instance the card will however be cancelled and you won't get your £20 fuel voucher.

    Hope this helps

    Kind Regards,

    Neil Campbell
    Mighty Deals
    Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.