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Shell loyalty card - £20 of Fuel for £10

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  • Hi Everyone,

    This is an official response from Shell and Mighty Deals.

    For all existing Shell Drivers Club Members and newly registered members, please allow 24hr to 48hrs for the points to appear on your card.

    For any customers with any other queries please contact Shell Drivers Club Customers Services on 08459 006 008

    In the unlikely event that the 4000 points aren't showing after 24hrs to 48hrs please contact Shell Drivers Club Customer Services and they will look into the account and get this resolved.

    All Fuel Vouchers or any other reward type will be posted and received by customers in August. (Someone posted September, this is not for UK Customers. Shell have confirmed it is August)

    Some customers have said they have a pre-used card. This is not the case. The card may be linked to another card, but again if you do have any other questions regarding this please contact Shell Drivers Club Customer Services on 08459 006 008

    Hope this helps everyone.

    Thanks

    Neil Campbell
    Director
    MightyDeals


    Hi,Someone here.I posted that as i was sent to me in an email from [EMAIL="driversclub@shell.co.uk.Would"]driversclub@shell.co.uk.Would[/EMAIL] you like proof?
  • vvvvvvvvvvvvvvvv
    vvvvvvvvvvvvvvvv Posts: 958 Forumite
    edited 3 June 2013 at 9:30PM
    Dear .......,

    Thank you for your correspondence to the Shell Drivers’ Club.

    I would like to inform you that in the Shell Drivers’ Club scheme, redemptions are made automatically at the end of each quarter for your selected rewards.

    Rewards are sent provided you have met the required points balance as at the end of a quarter. These are just 500 points for Shell Fuel Vouchers.

    Please see below for the redemption and statement delivery dates:




    QUARTER.....REDEMPTION DATE...........STATEMENT DELIVERY

    1st................31st March......................EARLY JUNE

    2nd...............30th June........................EARLY SEPTEMBER

    3rd................30th September................EARLY DECEMBER

    4th................31st December..................EARLY MARCH


    Please be informed that the next statement, relating to your points should be with you in September with your vouchers since you registered within the 2nd quarter of 2013.

    Yours sincerely,

    (Name withheld)

    Customer Service Department

    Shell Drivers’ Club

    Shell U.K. Oil Products

    Registered Office: Shell Centre, London, SE1 7NA
  • MightyDeals_representative
    MightyDeals_representative Posts: 355 Organisation Representative
    Dear .......,

    Thank you for your correspondence to the Shell Drivers’ Club.

    I would like to inform you that in the Shell Drivers’ Club scheme, redemptions are made automatically at the end of each quarter for your selected rewards.

    Rewards are sent provided you have met the required points balance as at the end of a quarter. These are just 500 points for Shell Fuel Vouchers.

    Please see below for the redemption and statement delivery dates:




    QUARTER.....REDEMPTION DATE...........STATEMENT DELIVERY

    1st................31st March......................EARLY JUNE

    2nd...............30th June........................EARLY SEPTEMBER

    3rd................30th September................EARLY DECEMBER

    4th................31st December..................EARLY MARCH


    Please be informed that the next statement, relating to your points should be with you in September with your vouchers since you registered within the 2nd quarter of 2013.

    Yours sincerely,

    (Name withheld)

    Customer Service Department

    Shell Drivers’ Club

    Shell U.K. Oil Products

    Registered Office: Shell Centre, London, SE1 7NA

    Hi,

    I appreciate what you are saying.

    Shell proofed the deal and signed it off before it went live on Mighty Deals.

    They have confirmed again today that customers will get their money off fuel voucher or other reward type in August.

    Kind Regards

    Neil
    Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hi,

    I appreciate what you are saying.

    Shell proofed the deal and signed it off before it went live on Mighty Deals.

    They have confirmed again today that customers will get their money off fuel voucher or other reward type in August.

    Kind Regards

    Neil

    Thats fine then.I suggest shell memo all their customer services staff though as i enquired about my vouchers bought through your deal and thats the reply i got.
  • MightyDeals_representative
    MightyDeals_representative Posts: 355 Organisation Representative
    Thats fine then.I suggest shell memo all their customer services staff though as i enquired about my vouchers bought through your deal and thats the reply i got.

    Thanks. You are right it is a little confusing. I did show shell this and they did say it will be August.

    The new Drivers Club website will be live soon as well, it will be more user friendly.

    Thanks

    Neil
    Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Got my card and registered. How do I transfer points from my old card ? We are lucky enough to have a cheap Shell station near to us :-)
  • Gizasmum
    Gizasmum Posts: 257 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    kteirvine wrote: »
    For those with existing cards, when you register the new card received with this offer you can transfer the points on your old card by emailing all your details to Shell. See here - https://www.shellsmart.com/smart/other/Other3.html?site=en-en
    kteirvine wrote: »
    Just logged on with new card. As I am already a member i can view balances of both cards. There is a drop down arrow to choose which card you want to look at. 4050 points have been allocated to the new card then 4000 shown as redeemed for the fuel voucher. I also have a total combined balance, which the odd 50 points is part of. Once I receive my fuel voucher I will change my preferred redemption back to Avios and merge the two cards, keeping the new one as the old one is a bit tatty

    Hubb, see my two previous posts on this
  • little_monkey
    little_monkey Posts: 910 Forumite
    Shell phone number

    0800 7318888
  • ernie-money
    ernie-money Posts: 837 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I've been collecting Shell points and always converted them to Avios, but now I'm in two minds whether to use the new card to get extra Avios, or fuel vouchers... What's better value in your opinion, if anyone else is trying to decide..?
    I don't think I can hang on til Friday...
  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    Can you tell me whether there are any participating Shell stations in Darlington? I tried the station locator, but nothing came up.[FONT=Arial Unicode MS, sans-serif][FONT=Verdana, sans-serif]
    [/FONT]
    [/FONT]
    I Hate Jobsworths!!!
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