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Windows XP home edition

1356

Comments

  • Caitlin_Bree
    Caitlin_Bree Posts: 162 Forumite
    Yes, I have all of the discs for programs that need reinstalling, apart from a few that I can get online, so that's not a problem..

    I was more asking if saving docs and photos to a cd (while the computer is still being weird), and reloading them once it's been reformatted, would be problematic.

    :starmod:you're awesome.. act like it:starmod:
  • GunJack
    GunJack Posts: 11,864 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    it shouldn't be, providing you scan the cd before you start reloading them onto the hdd, just to be sure....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    If you're reformatting the machine and reinstalling windows then save any further scans (HijackThis etc) for after you have reinstalled windows. Any information from the computer in it's current state will be obsolete once you have reinstalled windows.
    I was more asking if saving docs and photos to a cd (while the computer is still being weird), and reloading them once it's been reformatted, would be problematic.

    Not unless there was a virus (and I mean virus in the true sense of the word), that infected files with extensions such as ".jpeg", ".doc" etc. From what you say none of the scans so far suggest that is the case.

    It's unlikely you would backup anything that would reinfect the machine IF you backed up only personal files and nothing that was executable (".exe", ".dll" ".sys" ".scr" etc).

    You would still scan your backups before reinstating them on the new system in any case.


    If you're going to continue to try to clean up the machine (but it's pointless if you don't trust it afterwards), then post these logs.

    Download DDS from the link below and save it to your desktop:

    Link

    After you've downloaded it and saved it to your desktop:
    • Double click DDS to run it.
    • Click Start
    • When it's finished, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    Save both reports to your desktop.

    Copy & paste the contents of both DDS.txt & attach.txt for now and post them here (you may need to split the log over separate posts)



    Then download aswMBR from the link below and save it to your desktop.

    LINK

    When you've downloaded it...
    • Double click aswMBR.exe to run it.
    • If prompted, click YES to scan with Avast! virus definitions.
    • Set the AVscan to Quick Scan & click the Scan button.
    • After the scan reports "Scan finished successfully", click Save log & save the log to your desktop.
    • Click OK when prompted. aswMBR.txt & MBR.dat will be appear on your desktop.
    • Click EXIT.
    • Copy & paste the contents of aswMBR.txt here.
    Should it report something, don't try to fix anything with it yet, just post the log.
  • closed
    closed Posts: 10,886 Forumite
    you said you did a boot cd scan, I assumed a kaspersky boot cd, as that was what was recommended in your other thread, if not, what cd did you use?

    commit charge is higher than installed ram, which ignoring the possible infections is going to contribute to the slowness

    Could you post some logs, as it's all guesswork atm, yes scan and save, and do waddlers request too.
    !!
    > . !!!! ----> .
  • Caitlin_Bree
    Caitlin_Bree Posts: 162 Forumite
    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 8.0.6001.18702
    Run by Sheila at 13:24:06 on 2013-05-21
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.511.153 [GMT 1:00]
    .
    AV: Emsisoft Anti-Malware *Enabled/Outdated* {0F8591BB-342B-4493-91C3-4E948ED21255}
    .
    ============== Running Processes ================
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\WINDOWS\vsnpstd3.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\MAPSGA~2\bar\1.bin\39brmon.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
    uInternet Connection Wizard,ShellNext = hxxp://uk.yahoo.com/fsc/
    uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/fuji/defaults/su/*http://www.yahoo.com
    uURLSearchHooks: <No Name>: {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - c:\program files\mapsgalaxy_39\bar\1.bin\39SrcAs.dll
    BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - c:\program files\mapsgalaxy_39\bar\1.bin\39bar.dll
    BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - c:\program files\mapsgalaxy_39\bar\1.bin\39SrcAs.dll
    BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: MapsGalaxy: {364EA597-E728-4CE4-BB4A-ED846EF47970} - c:\program files\mapsgalaxy_39\bar\1.bin\39bar.dll
    TB: Easy-WebPrint: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - c:\program files\canon\easy-webprint\Toolband.dll
    TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - c:\program files\mapsgalaxy_39\bar\1.bin\39bar.dll
    TB: AOL Toolbar: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - c:\program files\aol toolbar\toolbar.dll
    EB: Real.com: {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\shdocvw.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    mRun: [SoundMan] SOUNDMAN.EXE
    mRun: [AlcWzrd] ALCWZRD.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [Easy-PrintToolBox] c:\program files\canon\easy-printtoolbox\BJPSMAIN.EXE /logon
    mRun: [tsnpstd3] c:\windows\tsnpstd3.exe
    mRun: [snpstd3] c:\windows\vsnpstd3.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
    mRun: [MapsGalaxy Search Scope Monitor] "c:\progra~1\mapsga~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
    mRun: [MapsGalaxy_39 Browser Plugin Loader] c:\progra~1\mapsga~2\bar\1.bin\39brmon.exe
    mRun: [emsisoft anti-malware] "c:\program files\emsisoft anti-malware\a2guard.exe" /d=60
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    IE: &Search - http://tbedits.mapsgalaxy.com/one-toolbaredits/menusearch.jhtml?s=202980021&p2=^UX^xdm004^LENUK^gb&si=CM75x_LN-7ECFRMdtAodaBcArA&a=FF35284A-062B-40A2-A2C2-5A5B3766A8A8&n=2012082212&cv=1
    IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
    IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
    IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
    IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
    IE: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - {4982D40A-C53B-4615-B15B-B5B5E98D167C}
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 A2DDA;A2 Direct Disk Access Support Driver;c:\program files\emsisoft anti-malware\a2ddax86.sys [2013-4-29 22056]
    R1 a2injectiondriver;a2injectiondriver;c:\program files\emsisoft anti-malware\a2dix86.sys [2013-4-29 37856]
    R1 a2util;a-squared Malware-IDS utility driver;c:\program files\emsisoft anti-malware\a2util32.sys [2013-4-29 14432]
    R2 a2AntiMalware;Emsisoft Anti-Malware 7.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2013-4-29 3089856]
    R3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2013-4-29 54072]
    S2 MapsGalaxy_39Service;MapsGalaxyService;c:\progra~1\mapsga~2\bar\1.bin\39barsvc.exe [2002-1-1 42504]
    S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
    S3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys [2013-4-29 30464]
    .
    =============== Created Last 30 ================
    .
    2013-04-29 20:40:58 30464 ----a-w- c:\windows\system32\drivers\hitmanpro37.sys
    2013-04-29 18:11:06
    d
    w- c:\program files\Emsisoft Anti-Malware
    2013-04-23 23:52:03
    dc----w- C:\48f7d405eae43a49d5
    2013-04-23 22:12:53
    d
    w- c:\windows\system32\XPSViewer
    2013-04-23 22:12:26 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
    2013-04-23 22:12:03 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
    2013-04-23 22:12:03 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
    2013-04-23 22:12:03 597504
    w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
    2013-04-23 22:12:03 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
    2013-04-23 22:12:03 575488
    w- c:\windows\system32\xpsshhdr.dll
    2013-04-23 22:12:03 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
    2013-04-23 22:12:03 1676288
    w- c:\windows\system32\xpssvcs.dll
    2013-04-23 22:12:03 117760
    w- c:\windows\system32\prntvpt.dll
    2013-04-23 21:33:15 522240 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
    2013-04-23 21:32:40 12928 -c----w- c:\windows\system32\dllcache\usb8023x.sys
    2013-04-23 21:32:40 12928 -c----w- c:\windows\system32\dllcache\usb8023.sys
    2013-04-23 18:27:38
    d
    w- c:\program files\HitmanPro
    2013-04-23 18:26:40
    d
    w- c:\documents and settings\all users\application data\HitmanPro
    2013-04-23 18:11:18 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-04-23 18:11:18
    d
    w- c:\program files\Malwarebytes' Anti-Malware
    .
    ==================== Find3M ====================
    .
    2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll
    2013-03-07 01:32:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
    2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2013-03-02 02:06:31 916480 ----a-w- c:\windows\system32\wininet.dll
    2013-03-02 02:06:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2013-03-02 02:06:30 1469440
    w- c:\windows\system32\inetcpl.cpl
    2013-03-02 01:25:02 1867264 ----a-w- c:\windows\system32\win32k.sys
    2013-03-02 01:08:47 385024 ----a-w- c:\windows\system32\html.iec
    2013-02-27 07:56:51 2067456 ----a-w- c:\windows\system32\mstscax.dll
    .
    ============= FINISH: 13:26:00.95 ===============

    :starmod:you're awesome.. act like it:starmod:
  • Caitlin_Bree
    Caitlin_Bree Posts: 162 Forumite
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 17/05/2005 20:11:06
    System Uptime: 21/05/2013 13:08:10 (0 hours ago)
    .
    Motherboard: Fujitsu Siemens | | P5GD1-FM
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Socket 775 | 2992/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 149 GiB total, 133.013 GiB free.
    D: is CDROM (CDFS)
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E96D-E325-11CE-BFC1-08002BE10318}
    Description: PCI Modem
    Device ID: PCI\VEN_163C&DEV_3052&SUBSYS_3052163C&REV_04\4&23C0B1C&0&18F0
    Manufacturer:
    Name: PCI Modem
    PNP Device ID: PCI\VEN_163C&DEV_3052&SUBSYS_3052163C&REV_04\4&23C0B1C&0&18F0
    Service:
    .
    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: 1394 Net Adapter
    Device ID: V1394\NIC1394\74D0B11D800
    Manufacturer: Microsoft
    Name: 1394 Net Adapter #2
    PNP Device ID: V1394\NIC1394\74D0B11D800
    Service: NIC1394
    .
    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: WAN Miniport (ATW)
    Device ID: ROOT\NET\0001
    Manufacturer: America Online, Inc.
    Name: WAN Miniport (ATW) #2
    PNP Device ID: ROOT\NET\0001
    Service: wanatw
    .
    ==== System Restore Points ===================
    .
    RP676: 23/04/2013 22:36:30 - Software Distribution Service 3.0
    RP677: 23/04/2013 23:05:57 - Software Distribution Service 3.0
    RP678: 23/04/2013 23:23:13 - Printer Driver Microsoft XPS Document Writer Installed
    RP679: 24/04/2013 00:55:01 - Restore Operation
    RP680: 29/04/2013 23:43:53 - Software Distribution Service 3.0
    RP681: 20/05/2013 10:34:28 - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 10 ActiveX
    AOL Coach Version 1.0(Build:20040229.1 uk)
    AOL Connectivity Services
    AOL Toolbar
    AOL UK (Choose which version to remove)
    AOL You've Got Pictures Screensaver
    ATI Control Panel
    ATI Display Driver
    Canon PhotoRecord
    Canon PIXMA iP2000
    Canon Utilities Easy-PhotoPrint
    Canon Utilities Easy-PrintToolBox
    Click to Call with Skype
    Critical Update for Windows Media Player 11 (KB959772)
    Driver Manager
    Easy-WebPrint
    Emsisoft Anti-Malware
    GearDrvs
    Google Chrome
    Google Update Helper
    greenstreet Publisher 3.13
    greenstreet Utilities
    High Definition Audio Driver Package - KB888111
    HitmanPro 3.7
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB2779562)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976002-v5)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    InterVideo WinDVD
    J2SE Runtime Environment 5.0 Update 7
    Java Auto Updater
    Java(TM) 6 Update 29
    Learn2 Player (Uninstall Only)
    LiveUpdate 3.2 (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    MapsGalaxy Toolbar
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2742597)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works 7.0
    Nero BurnRights
    Nero OEM
    NeroVision Express 2
    PDF Viewer 0.1
    QuickTime
    RealPlayer Basic
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2817183)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219-v2)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135-v2)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2780091)
    Security Update for Windows XP (KB2802968)
    Security Update for Windows XP (KB2807986)
    Security Update for Windows XP (KB2808735)
    Security Update for Windows XP (KB2813170)
    Security Update for Windows XP (KB2813345)
    Security Update for Windows XP (KB2820917)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype™ 6.3
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB971930)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    USB PC Camera-168
    Viewpoint Media Player
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 10 Hotfix - KB892313
    Windows Media Player 11
    Windows XP Service Pack 3
    .
    ==== Event Viewer Messages From Past Week ========
    .
    20/05/2013 07:21:24, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
    20/05/2013 07:19:47, error: Print [23] - Printer Export To Web failed to initialize because a suitable Web Export driver could not be found.
    .
    ==== End Of File ===========================

    :starmod:you're awesome.. act like it:starmod:
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Uninstall these via add/remove programs after running aswMBR.

    J2SE Runtime Environment 5.0 Update 7
    Java(TM) 6 Update 29
    LiveUpdate 3.2 (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    MapsGalaxy Toolbar


    Post the aswMBR log.

    Also update malwarebytes and run a quick scan and post the log if it detects anything.
  • Caitlin_Bree
    Caitlin_Bree Posts: 162 Forumite
    edited 21 May 2013 at 2:08PM
    I used the emsisoft one at the top of the links as I was able to get in working in safemode with networking.
    Am just running the aswMBR.exe, will post results, with hijackthis.log text (and malwarebytes scan log if necessary) when it's done.

    :starmod:you're awesome.. act like it:starmod:
  • Caitlin_Bree
    Caitlin_Bree Posts: 162 Forumite
    All programs suggested were removed except for live update 3.2 which was not in add/remove programs, do I need to find it elsewhere? Just waiting for malwarebytes to finish and will post all logs.
    I'd feel a lot better about being able to trust the pc once someone who knows what they're doing has looked at the guts (and would rather not have to reformat).

    :starmod:you're awesome.. act like it:starmod:
  • Caitlin_Bree
    Caitlin_Bree Posts: 162 Forumite
    aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
    Run date: 2013-05-21 13:38:17
    13:38:17.531 OS Version: Windows 5.1.2600 Service Pack 3
    13:38:17.531 Number of processors: 2 586 0x401
    13:38:17.531 ComputerName: YOUR-A6CFFD2D6E UserName: Sheila
    13:39:16.625 Initialize success
    13:46:53.989 AVAST engine defs: 13052100
    13:47:28.005 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
    13:47:28.021 Disk 0 Vendor: WDC_WD1600JD-55HBB0 08.02D08 Size: 152627MB BusType: 3
    13:47:29.083 Disk 0 MBR read successfully
    13:47:29.083 Disk 0 MBR scan
    13:47:29.646 Disk 0 Windows XP default MBR code
    13:47:29.693 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152625 MB offset 63
    13:47:29.943 Disk 0 scanning sectors +312576705
    13:47:31.193 Disk 0 scanning C:\WINDOWS\system32\drivers
    13:49:14.427 Service scanning
    13:51:39.849 Modules scanning
    13:52:41.802 Disk 0 trace - called modules:
    13:52:41.849 ntoskrnl.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys
    13:52:41.864 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x82f7dab8]
    13:52:41.911 3 CLASSPNP.SYS[f8596fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-e[0x82f7fb00]
    13:52:57.661 AVAST engine scan C:\WINDOWS
    13:54:32.583 AVAST engine scan C:\WINDOWS\system32
    14:01:00.646 AVAST engine scan C:\WINDOWS\system32\drivers
    14:01:14.896 AVAST engine scan C:\Documents and Settings\Sheila
    14:07:20.411 AVAST engine scan C:\Documents and Settings\All Users
    14:08:47.052 Scan finished successfully
    14:09:11.443 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Sheila\Desktop\MBR.dat"
    14:09:11.458 The log file has been saved successfully to "C:\Documents and Settings\Sheila\Desktop\aswMBR.txt"

    :starmod:you're awesome.. act like it:starmod:
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