Is 07836 a mobile prefix?

digp

As EE/Orange/T-mobile are charging for calling +44 7836 191 191 & +44 7836 191919 whereas o2 do not.

TadleyBaggie

This post from 2005 may be of help: https://forums.moneysavingexpert.com/discussion/42599

NFH

This is a Vodafone prefix. I remember a long time ago (20 years maybe), calls to 0(7)836 1 numbers were charged at a special rate from fixed lines, much lower than the very high price for calls to Vodafone mobiles, because this prefix is used for Vodafone customer services rather than for mobile phones. The rationale was that they are fixed line numbers, not mobile numbers, and should therefore be cheaper for the caller.

Over time, the termination rates for calls to mobiles have plummeted, and it's possible that Vodafone's termination rate for calls to these special rate numbers has stayed the same. That's my guess.

Kingsd316

My friends number starts 07836 and Ive never been charged to contact him, I'm on t mobile

TadleyBaggie

Kingsd316 wrote: »

My friends number starts 07836 and Ive never been charged to contact him, I'm on t mobile

If the next part of the number is a "1" or a "9" then special rates seem to apply, all other numbers seem to be regular mobile rates.

Kingsd316

TadleyBaggie wrote: »

If the next part of the number is a "1" or a "9" then special rates seem to apply, all other numbers seem to be regular mobile rates.

Its a 4 which is prob why i dont get charged, i thought it was a 1 but just checked and its 41* ***

d123

digp wrote: »

As EE/Orange/T-mobile are charging for calling +44 7836 191 191 & +44 7836 191919 whereas o2 do not.

Contact CS, I have never been charged for calling 07836 191191 from my T-Mobile phone. It will be a billing error, and they will refund you.

digp

They are insisting they are right!

NFH

digp wrote: »

They are insisting they are right!

Can you please repeat to us the justification they gave?

d123

digp wrote: »

They are insisting they are right!

Did you ask them to dial the number for verification?

If they don't sort it ask for a manager call back, it's obvious that the foreign call centre has lost the use of initative and thinking ability of the UK call centres.

It should be a matter of simplicity, it's a Vodafone prefix, it cannot be anything but inclusive.

jhp

TadleyBaggie wrote: »

If the next part of the number is a "1" or a "9" then special rates seem to apply, all other numbers seem to be regular mobile rates.

Yes thats correct they are in fact Personal Numbers normally charged at PN 22 rate,if your supplier charges you.

See: http://www.telecom-tariffs.co.uk/codelook.htm