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Virgin Media

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Comments

  • Dougie68
    Dougie68 Posts: 7 Forumite
    Spoke to Virginmedia I can downgrade which will more than half my bill without involving a new 12 month contract. So "clearly" it is an option!!
    Thanks Viv0147
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I do hope you got that in writing. A moment ago you said that the agents' could 'hardly understand English'. Now you are trusting them not to start you on a new minimum term?
    No free lunch, and no free laptop ;)
  • Dougie68
    Dougie68 Posts: 7 Forumite
    Yes I have printed it all off in a live webchat!!
  • Buzby
    Buzby Posts: 8,275 Forumite
    Just keep reporting BB downtime. They are happy to give rebates when things are not right - it is an incentive to them to fix it!
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dougie68 wrote: »
    Thanks that could be an option. Hadn't actually thought of that!:o First helpful reply:T!

    PS: All the earlier replies were 'helpful'. They just didn't tell you what you wanted to hear.
    No free lunch, and no free laptop ;)
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