Help and advice. Vendor has blocked house valuation/survey and mortgage.

xlollx

Help!

I was under the impression from agency and mortgage broker that the mortgage application was going well. Until today when I called up the valuation surveyors to find out when I was receiving a copy of the Home Buyers report. It turns out the vendor has refused them entry into the property and on file it says she has not found a house and won't sell if she doesn't find a house. Therefore, the valuation can't take place and the mortgage process has been stopped.

The agency and mortgage broker knew about this information but withheld it.

What can I do? I have paid for the valuation homebuy survey but if the vendor is refusing them access into the property then surely I am in my right to ask for money back.

Is this vendor playing silly games or has she got some kind of underlying plan?

Any information would be gladly welcomed.

Old_Git

you can ask for your money back ,getting it is a different matter.
The vendor is not ready to move as they haven't found a house .The agent works for the vendor so doesn't have to tell you the vendors plans. The mortgage broker works for you .Who told the mortgage broker ?
Is the mortgage broker part off the agency

xlollx

The mortgage broker is part of the agency so I am presuming the agency told him!

00ec25

until you exchange contracts any money you pay out on fees/surveys etc is at risk of being lost. You have no rights over getting a refund and appear to be in exactly the same position as I was once in, my vendor spun a story about being ready to move to rented etc but when the place she was buying fell through that was the end of that. When I put pressure on for her to move out the agent phoned to say the vendor had withdrawn the property from the market and was now not selling at all. I lost my survey fee and most annoying of all the property 4 down that I had looked at after making my offer sold during all this kerfuffle for less than I offered her.

Its the joys and realities of the English system

roddydogs

00ec25 wrote: »

until you exchange contracts any money you pay out on fees/surveys etc is at risk of being lost. You have no rights over getting a refund and appear to be in exactly the same position as I was once in, my vendor spun a story about being ready to move to rented etc but when the place she was buying fell through that was the end of that. When I put pressure on for her to move out the agent phoned to say the vendor had withdrawn the property from the market and was now not selling at all. I lost my survey fee and most annoying of all the property 4 down that I had looked at after making my offer sold during all this kerfuffle for less than I offered her.

Its the joys and realities of the English system

Thats fair enough, lots of House purchases dont go thru of course, but in this case the survey hasnt taken place, surely the prospective mortgagee cant charge?

olly300

The OP needs to go and find another property.

The EA and mortgage broker cannot force a vendor to sell their property and vendors often lie to EAs. While EAs will mislead buyers to get a quicker sale.

phill99

Walk away. The vendor obviously isn't serious about selling his house.

This will only end in tears.

Richard_Webster

Yes, tell the seller that as he is obviously not serious about selling you don't want to wait around while he finds something - then pull out.

When you go round the next property try to talk to the seller himself - either then or later - and find out why he is selling - and if buying something else - what he is looking for. This may give you an indication of whether he is going to faff around or not. Don't believe without checking things the estate agents tell you about chains etc (or alleged lack of them).

It usually turns out that the ideal house has the non-ideal seller, and the ideal seller has the house that ticks some of your boxes but you haven't fallen in love with it!

princeofpounds

This is the part where you phone up the EA, tell them off for not disclosing the truth. You don't have to get angry - you don't know if it's the EA or the vendor who has been witholding information - but you can be cold and tell them it damages trust in the transaction and relationship.

Tell them to let you know if the vendor gets serious (if you want to) and then start viewing other houses, even with the same agent.

If it doesn't work out, you won't get the money back.

hazyjo

Did anyone tell you it's a complete chain, or that the vendor was prepared to go into rented or something?

Or did you start spending on money knowing the chain wasn't complete (never advisable)?

Jx

wannahouse

but if they have paid for the survey, but it HAS NOT yet been performed, surely they can cancel the request and get a refund, seeing as no service has been carried out?