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Seatwave tickets

2

Comments

  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Would love to see that in a court 9.4(z) is clearly a penalty charge which is illegal
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • villa2010
    villa2010 Posts: 293 Forumite
    £25 and (z) you will have to pay Seatwave 25% of the ticket value

    This...?!
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes. That's a penalty as it is not a true cost.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • Dogger69
    Dogger69 Posts: 1,183 Forumite
    villa2010 wrote: »
    £25 and (z) you will have to pay Seatwave 25% of the ticket value

    This...?!

    That is in the case of a refund. I would agree that, in the way they have phrased it, it appears to be an unenforceable penalty. How they would attempt to justify it I am not sure.
  • villa2010
    villa2010 Posts: 293 Forumite
    You guys are absolute genuises...has anyone told you that...!?
  • villa2010
    villa2010 Posts: 293 Forumite
    edited 30 April 2013 at 8:10PM
    Dogger69 wrote: »
    If they replace the tickets you'll pay £25 plus any costs they incur in sourcing other tickets. Obviously the price the buyer has paid (before fees) for your tickets will be deducted from this bill.

    So, if the new tickets cost £100 and the buyer paid £50 for yours, you would be liable for £75.

    This sounds pretty confusing to me...?!

    So I would now have to pay for a new ticket plus, 25% of the old ticket and a charge of £25?!

    That seems excessive?!

    Where would the buyers money go to, who would receive that?!
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    villa2010 wrote: »
    Where would the buyers £50 go to, who would receive that?!

    SW keep it.

    SW have paid £100 for replacement tickets.
    The buyer pays £50 of that.
    You pay £50 too.
    Plus you pay the £25 penalty.
  • villa2010
    villa2010 Posts: 293 Forumite
    wealdroam wrote: »
    SW keep it.

    SW have paid £100 for replacement tickets.
    The buyer pays £50 of that.
    You pay £50 too.
    Plus you pay the £25 penalty.

    do i have any other options?!
  • villa2010
    villa2010 Posts: 293 Forumite
    so I basically make the difference up and pay £25 ???!!

    so for example.

    sold tickets for £50 - which I think I have cancelled.

    SW - then find replacement tickets for £75

    I have to pay £25 differnce and £ 25 charge a total of £50.

    Does this make sense?!
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You should also bear in mind that they have a duty to mitigate their losses. There are two contracts here. You and Seatwave, and Seatwave and the buyer.

    If they were to truly mitigate their losses, then they simply refund the buyer and charge you just the admin. If they claim to source a more expensive ticket from elsewhere (which I believe they may well claim), then that is not mitigating their losses and you could sue to get your money back
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
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