Buyer claiming and didnt I allow them collect

beth.stephenson2009

And have put a dispute in with paypal.

What can i do?

elsien

Rephrase your question with a bit more info so that we have a rough idea what you're talking about?

beth.stephenson2009

Goodness, sorry, that was a garble!

I sold an iPad on eBay last week and the buyer paid via Paypal and collected. They have now opened a dispute claiming I didn't allow them to collect.

Is there anything I can do?

iammumtoone

oh bless you that is a known scam on ebay. I am not sure if there is anything you can do, you could try to report them to the police for theft? If I was you I would certainly be wanting to do something.

eaglesrjh

beth.stephenson2009 wrote: »

Goodness, sorry, that was a garble!

I sold an iPad on eBay last week and the buyer paid via Paypal and collected. They have now opened a dispute claiming I didn't allow them to collect.

Is there anything I can do?

sadly not a great deal really, if they are claiming item not received through paypal they will win as you are only protected through paypal if you post to the paypal address with trackable delivery.

google "paypal collection scam" and you will see this is a common issue I'm afraid.

Some kind of police/court action is possible but difficult, not sure if anyone has successfully done this.

ballisticbrian

I would start off by phoning paypal and explaining the situation - let us know how it pans out.

notanewuser

Wow. They saw you coming!

Jamie_Carter

Just an idea, but I don't know if it will work. Have you tried contacting apple to see if there is any way that they can trace where the ipad is being used. It's worth a try.

Also, did the buyer sign for it?

iammumtoone

notanewuser wrote: »

Wow. They saw you coming!

that is a bit un-called for, not everyone has heard of this scam. The majority of people are honest and assume that everyone else is the same.

iammumtoone

Jamie_Carter wrote: »

Just an idea, but I don't know if it will work. Have you tried contacting apple to see if there is any way that they can trace where the ipad is being used. It's worth a try.

Also, did the buyer sign for it?

Good point about contacting apple I wonder if they can block it? No need to go into details just tell them it was stolen. It wont help you get it back but at least you will have the satisfaction that they wont be able to use it.

Brooker_Dave

beth.stephenson2009 wrote: »

Goodness, sorry, that was a garble!

I sold an iPad on eBay last week and the buyer paid via Paypal and collected. They have now opened a dispute claiming I didn't allow them to collect.

Is there anything I can do?

Did you get the money off paypal and into your bank account?