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Ebay question

245

Comments

  • soolin
    soolin Posts: 74,421 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yes, but for example, we use franking with which there are numerous costs associated, the lease, expensive cartridges which work out 5p ink per impression, Impression labels, initial outlay on the machine, monthly service contract. On top of these fixed costs is the inevitable fines and also when the envelope slips and there's nothing printed, money goes deep into Royal Mail's coffers. Technically these are all postage costs and we haven't even got onto packaging.

    None of which really matters at all to the buyer. I have business costs as well but would not risk my account by loading all of that onto 'post and packing' merely to avoid eBay FVfs .

    I sell on eBay.com (a market worth investigating incidentally) and pay FVfs on the p and p element so it makes no difference where I add my costs , so I tend to go for free postage and keep it simple by having everything I need to cover, plus my profit front loaded on my start price.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • None of which really matters at all to the buyer

    No, but what we do have is buyers on this site, saying they looked at the stamps or label or whatever and think they've been charged too much "postage". and what I'm saying is, there's more to postage than meets the eye! ;)
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • soolin
    soolin Posts: 74,421 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    plumface wrote: »
    And leaving a neutral isnt being petty, after all you did agree to the price?

    Agreed to pay, but didn't agree to like it.

    Again though these threads are not that useful as it doesn't matter if all we sellers cosy up and agree we can charge what we like and buyers are obliged to pay up and shut up. Buyers are specifically asked to rate their experience of p and p and that is who we need to be aware of. You can assure me I can charge what I like, but unless you are then my only buyer and promise to only leave me 5* I would be foolish to go ahead and load all my p and p.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • plumface
    plumface Posts: 506 Forumite
    Yes, but for example, we use franking with which there are numerous costs associated, the lease, expensive cartridges which work out 5p ink per impression, Impression labels, initial outlay on the machine, monthly service contract. On top of these fixed costs is the inevitable fines and also when the envelope slips and there's nothing printed, money goes deep into Royal Mail's coffers. Technically these are all postage costs and we haven't even got onto packaging.
    It matters not on ebay.
    The buyer expects a better item than purchased,delivered the day before they thought about it,sent at a better delivery class than advertised at a cost to the seller.They will then want a partial refund.
    After going to the osteopath/Chiropractor because you have bent over backwards for too long the buyer will then leave at best neutral feedback and mark down your DSR stars.
    Guess what, ebay will side with them and certain forum members will too! ;)
    Lose is to not win......Loose is not tight......get it right!
  • techspec
    techspec Posts: 4,464 Forumite
    Its sod all to do with buyers what the postage costs.

    Ask them to return it if they are not happy and report them to Ebay for feedback extorsion - say the buyer is trying to change the price of the item.

    Its sites like this that started all this nonsense.
  • plumface
    plumface Posts: 506 Forumite
    edited 26 April 2013 at 11:35PM
    soolin wrote: »
    Agreed to pay, but didn't agree to like it.
    I am sorry,what an absolutely ridiculous statement.
    You can clearly see the p&p costs before 'commiting to buy'.
    if you dont like then dont buy.
    Lose is to not win......Loose is not tight......get it right!
  • I sell on eBay.com (a market worth investigating incidentally)

    I think the airmail costs to the USA or zones 1 & 2 are just too expensive for most of my items.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • iammumtoone
    iammumtoone Posts: 6,377 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    plumface wrote: »
    It matters not on ebay.
    The buyer expects a better item than purchased,delivered the day before they thought about it,sent at a better delivery class than advertised at a cost to the seller.They will then want a partial refund.
    After going to the osteopath/Chiropractor because you have bent over backwards for too long the buyer will then leave at best neutral feedback and mark down your DSR stars.
    Guess what, ebay will side with them and certain forum members will too! ;)

    the buyer expects the item to be as described, the item to be dispatched with the time frame stated and the delivery to be by the method stated and would only complain if any of the above have not been meet. As I understand it as a buyer you are not allowed to ask for a refund as this is against ebay rules (feedback extortion) A seller does have a choice they are not forced to sell on ebay.

  • The buyer expects a better item than purchased,delivered the day before they
    thought about it,sent at a better delivery class than advertised at a cost to
    the seller.

    But the whole of this is based on a false premise. The business seller is there to eat at the end of that day, pay for his two kids to go to college and put a bit by for retirement.
    If he can't do this by charging reasonable postage, he will add the amount to the item cost, which is taxed by eBay and therefore the item will cost the end user more than if they hadn't complained about the postage.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • iammumtoone
    iammumtoone Posts: 6,377 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    plumface wrote: »
    I am sorry,what an absolutely ridiculous statement.
    You can clearly see the p&p costs before 'commiting to buy'.
    if you dont like then dont buy.

    The buyer is agreeing to pay p+p, at the point of sale they do not know what that is. It is only when they receive the item they get an idea of what a fair price for p+p should be.
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